Service Delivery Manager SC CLEARED

Service Delivery Manager SC CLEARED

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Gazelle Global Consulting Ltd

At a Glance

  • Tasks: Lead the delivery of IT managed services and ensure top-notch customer satisfaction.
  • Company: Join a leading consultancy known for delivering critical infrastructure projects.
  • Benefits: Strong day rate, contract role with potential for extension.
  • Other info: 100% onsite role with opportunities for professional growth.
  • Why this job: Make a real impact in a customer-facing role while driving service improvements.
  • Qualifications: Proven experience as a Service Delivery Manager with strong ITIL knowledge.

The predicted salary is between 60000 - 80000 Β£ per year.

Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate .

You'll own the end-to-end delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement.

This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU.

Key experience: Proven Service Delivery Manager experience within Managed Services Strong ITIL knowledge (Incident, Problem, Change if you are shortlisted, you will hear from me.

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Service Delivery Manager SC CLEARED employer: Gazelle Global Consulting Ltd

Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture in the heart of London. As a Network Engineer / Network Designer, you'll benefit from a competitive day rate, flexible hybrid working arrangements, and opportunities for professional growth within a major transformation programme. With a focus on enterprise network and security projects, this role provides a unique chance to make a significant impact while enjoying 23 days of annual leave.

Gazelle Global Consulting Ltd

Contact Details:

Gazelle Global Consulting Ltd Recruitment Team

We think you need these skills to ace Service Delivery Manager SC CLEARED

Service Delivery Management
ITIL
SLA Management
KPI Performance
Customer Satisfaction
Governance Meeting Leadership
Supplier Management