At a Glance
- Tasks: Build and enhance cloud contact centre capabilities using AWS technologies.
- Company: Major enterprise environment focused on modern AI-enabled customer platforms.
- Benefits: Strong day rate, hybrid working, and opportunity to work with cutting-edge tech.
- Other info: Enjoy a collaborative culture with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the world of customer service.
- Qualifications: Experience with Amazon Connect, AWS services, and modern JavaScript development.
AWS Connect Developer | Contract | Hybrid 6 month contract with strong day rate on offer. Looking for an AWS Connect Developer with solid hands-on delivery experience across Amazon Connect, contact centre platforms, and AWS AI services. This role sits within a major enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies.
Key experience required:
- Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations
- AWS services including Lambda, API Gateway, S3 and CloudWatch
- Experience with Amazon Lex, AI/ML services and LLM integrations
- TypeScript / modern JavaScript development
- CI/CD, DevOps and serverless architecture experience
- Ability to build scalable, resilient and secure contact centre solutions
- Strong stakeholder engagement and production support capability
- AWS certifications highly desirable
Hybrid working with 1 day per week onsite. This is a genuinely strong opportunity for someone who enjoys building modern AI-enabled customer platforms rather than endlessly firefighting legacy call centre nightmares from 2007.
For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.
AWS Connect Developer CCaaS in Cheltenham employer: Gazelle Global Consulting Ltd
Join a forward-thinking enterprise that values innovation and employee development, offering a hybrid work model that promotes work-life balance. As an AWS Connect Developer, you'll be part of a dynamic team dedicated to enhancing cloud contact centre capabilities with cutting-edge technologies, while enjoying competitive remuneration and opportunities for professional growth in a supportive environment.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AWS Connect Developer CCaaS in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS community and let them know you're on the hunt for an AWS Connect Developer role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to Amazon Connect, IVR systems, and AWS services. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AWS AI services and modern JavaScript development. Be ready to discuss how you've implemented solutions in past roles, especially around contact centre capabilities.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace AWS Connect Developer CCaaS in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with AWS Connect and related technologies. We want to see how your skills align with the role, so don’t be shy about showcasing your Amazon Connect implementation experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about building modern AI-enabled customer platforms. We love seeing enthusiasm for the tech and the role, so let your personality come through.
Showcase Relevant Projects:If you've worked on projects involving IVR, routing, or CRM integrations, make sure to mention them. We’re keen to see examples of your work that demonstrate your ability to build scalable and secure contact centre solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Gazelle Global Consulting Ltd
✨Know Your AWS Inside Out
Make sure you brush up on your knowledge of AWS services, especially Amazon Connect, Lambda, and API Gateway. Be ready to discuss your hands-on experience with these tools and how you've implemented them in past projects.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've built scalable and secure contact centre solutions. Highlight any challenges you faced and how you overcame them, particularly in relation to AI/ML integrations and modern JavaScript development.
✨Engage with Stakeholders
Demonstrate your ability to engage with stakeholders effectively. Think of instances where you’ve collaborated with different teams or clients to enhance contact centre capabilities, and be ready to discuss your approach to communication and support.
✨Get Familiar with CI/CD and DevOps
Since this role involves CI/CD and serverless architecture, make sure you can talk about your experience in these areas. Prepare to explain how you've used these practices to improve deployment processes and maintain high-quality standards in your projects.
