At a Glance
- Tasks: Lead the design and delivery of enterprise-scale service management solutions.
- Company: Join a major transformation programme with a focus on modernising IT operations.
- Benefits: Excellent day rate and immediate interview process for the right candidate.
- Other info: Opportunity to work in a dynamic environment with large-scale retail transformations.
- Why this job: Make a real impact by driving automation and improving service delivery.
- Qualifications: Strong BMC Helix architecture experience and knowledge of ITIL best practices.
The predicted salary is between 70000 - 90000 £ per year.
Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across complex environments.
Key Skills & Experience:
- Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes
- Proven experience implementing and aligning environments to CIS Controls v8.1
- Strong knowledge of ITIL and enterprise service management best practice
- Experience integrating Helix with cloud, infrastructure, monitoring and third-party platforms
- Expertise in automation, orchestration and AI-driven service management capabilities
- Platform upgrades, migrations, performance optimisation and troubleshooting
- Strong stakeholder engagement and technical leadership skills
Desirable:
- BMC certifications
- Azure, AWS or hybrid cloud experience
- Python, PowerShell, REST API and automation tooling knowledge
- Experience within large-scale retail or enterprise transformation programmes
- Agile and DevOps exposure
Excellent day rate available. Immediate interview process for the right candidate. For more information and direct contact, please send an email and call only if required. Responses will be checked daily and the best candidates will be shortlisted.
Solution Architect BMC HELIX/ITSM in Bedford employer: Gazelle Global Consulting Ltd
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture in the heart of London. As a Network Engineer / Network Designer, you'll benefit from a competitive day rate, flexible hybrid working arrangements, and opportunities for professional growth within a major transformation programme. With a focus on enterprise network and security projects, this role provides a unique chance to make a significant impact while enjoying 23 days of annual leave.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Solution Architect BMC HELIX/ITSM in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with BMC Helix or ITSM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with BMC Helix architecture and automation. This will give you an edge during interviews and show potential employers what you can bring to the table.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, forums, and social media channels to keep your knowledge fresh. This will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Solution Architect BMC HELIX/ITSM in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your BMC Helix architecture experience and any relevant ITIL knowledge. We want to see how your skills align with the job description, so don’t be shy about showcasing your expertise in service management processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've driven automation or improved service delivery, as these are key aspects of what we’re looking for.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially around integrations, workflows, and automation tools like Python or PowerShell. We love seeing candidates who can demonstrate their hands-on experience with these technologies!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Gazelle Global Consulting Ltd
✨Know Your BMC Helix Inside Out
Make sure you brush up on your BMC Helix architecture knowledge. Be ready to discuss your experience with ITSM, CMDB, and automation in detail. Prepare examples of how you've successfully implemented these solutions in past roles.
✨Showcase Your Technical Skills
Highlight your expertise in integrations, workflows, and service management processes. Be prepared to talk about specific projects where you’ve used Python, PowerShell, or REST APIs to drive automation and improve service delivery.
✨Understand the Bigger Picture
Familiarise yourself with CIS Controls v8.1 and ITIL best practices. Be ready to explain how you align service management environments with these frameworks and how it benefits the organisation's transformation goals.
✨Engage with Stakeholders
Demonstrate your strong stakeholder engagement skills by preparing to discuss how you've led technical teams and collaborated with various departments. Share examples of how you’ve navigated complex environments and driven successful outcomes.
