At a Glance
- Tasks: Build and enhance cloud contact centre capabilities using AWS technologies.
- Company: Major enterprise environment focused on modern AI-enabled customer platforms.
- Benefits: Strong day rate, hybrid working, and opportunity to work with cutting-edge tech.
- Other info: 1 day per week onsite with excellent career growth opportunities.
- Why this job: Join a team that values innovation over outdated systems and make a real impact.
- Qualifications: Experience with Amazon Connect, AWS services, and modern JavaScript development.
6 month contract with strong day rate on offer. Looking for an AWS Connect Developer with solid hands-on delivery experience across Amazon Connect, contact centre platforms, and AWS AI services. This role sits within a major enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies.
Key experience required:
- Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations
- AWS services including Lambda, API Gateway, S3 and CloudWatch
- Experience with Amazon Lex, AI/ML services and LLM integrations
- TypeScript / modern JavaScript development
- CI/CD, DevOps and serverless architecture experience
- Ability to build scalable, resilient and secure contact centre solutions
- Strong stakeholder engagement and production support capability
- AWS certifications highly desirable
Hybrid working with 1 day per week onsite. This is a genuinely strong opportunity for someone who enjoys building modern AI-enabled customer platforms rather than endlessly firefighting legacy call centre nightmares from 2007.
For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.
AWS Connect Developer CCaaS employer: Gazelle Global Consulting Ltd
Join a forward-thinking enterprise that champions innovation and growth, offering a dynamic work culture where your contributions directly impact the evolution of cloud contact centre solutions. With a hybrid working model, you will enjoy the flexibility of remote work while collaborating with a talented team dedicated to leveraging cutting-edge AWS technologies. Our commitment to employee development ensures that you will have ample opportunities to enhance your skills and advance your career in a supportive environment.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AWS Connect Developer CCaaS
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS community and let them know you're on the hunt for an AWS Connect Developer role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to Amazon Connect, IVR, and AI services. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AWS services like Lambda and API Gateway. Be ready to discuss how you've implemented these technologies in past projects, as this will demonstrate your hands-on experience.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace AWS Connect Developer CCaaS
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with AWS Connect and related technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on delivery experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've implemented Amazon Connect or worked with AI services, as this will grab our attention.
Showcase Your Technical Skills:List out your technical skills clearly, especially those related to AWS services like Lambda, API Gateway, and CI/CD practices. We love seeing candidates who can build scalable and secure solutions, so make sure to highlight relevant experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Gazelle Global Consulting Ltd
✨Know Your AWS Stuff
Make sure you brush up on your knowledge of AWS services, especially Amazon Connect, Lambda, and API Gateway. Be ready to discuss your hands-on experience with these technologies and how you've implemented them in past projects.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've built scalable and secure contact centre solutions. Highlight any challenges you faced and how you overcame them, particularly in relation to AI/ML integrations and modern JavaScript development.
✨Engage with Stakeholders
Since stakeholder engagement is key, think about times when you've successfully collaborated with different teams. Be ready to discuss how you managed expectations and communicated effectively to ensure project success.
✨Get Familiar with CI/CD and DevOps
Understand the principles of CI/CD and serverless architecture, as these are crucial for the role. Be prepared to talk about your experience with these practices and how they’ve improved your development processes.
