At a Glance
- Tasks: Deliver exceptional customer support via email, chat, and phone.
- Company: Leading e-commerce company in Warrington with a focus on customer experience.
- Benefits: Hybrid working options, ample annual leave, and training opportunities.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Excellent communication skills and a customer-focused mindset.
- Other info: Fast-growing environment where excellence is recognised and rewarded.
The predicted salary is between 30000 - 42000 £ per year.
A leading e-commerce company in Warrington seeks a Customer Experience Adviser to deliver exceptional support via email, chat, and phone. You will assist customers in retrieving unique radio security codes and provide feedback to improve service. The role requires excellent communication skills and a customer-focused mindset.
Benefits include hybrid working options, ample annual leave, and opportunities for training. Join a dynamic team in a fast-growing environment where excellence is recognized and rewarded.
Customer Experience Advisor | Hybrid, Training & Growth in Warrington employer: Gavgo Ltd.
Contact Detail:
Gavgo Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor | Hybrid, Training & Growth in Warrington
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional support, try role-playing common customer scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the company culture and growth opportunities they offer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Advisor | Hybrid, Training & Growth in Warrington
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering exceptional support, make sure your written application showcases your communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Highlight your customer-focused mindset and any relevant experience that aligns with the role.
Be Specific About Your Experience: When discussing your past roles, be specific about how you've helped customers in the past. Share examples of how you’ve provided support via email, chat, or phone, as this will resonate with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Gavgo Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the e-commerce company. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, excellent communication is key. Prepare examples of how you've successfully communicated with customers in the past, whether through email, chat, or phone. Practise articulating your thoughts clearly and confidently.
✨Demonstrate a Customer-Focused Mindset
Think about times when you've gone above and beyond for a customer. Be ready to share these experiences during the interview. Highlight your ability to empathise with customers and your commitment to providing exceptional service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.