Server / Waiter / Waitress

GAUCHO is looking for an experienced and passionate Senior Waiter to join our Gaucho GAUCHO Cardiff Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence.

Training and benefits

• 50% off your food bill at all GAUCHO.
• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
• Career development and progression.
• Staff breakfast and dinner on every shift.

Key Responsibilities of a GAUCHO Senior Waiter

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a GAUCHO Senior Waiter

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• To always take a positive approach to your own role acting as a role model to all new members of the team.
• Work well within a team (be a team player) and a fast-paced environment.
• Be approachable and well mannered.
• Be professional and respectful at all times.
• Have fun and create a warm restaurant atmosphere.