At a Glance
- Tasks: Join our team as a Senior Waiter, delivering exceptional service and upselling Gaucho products.
- Company: Gaucho is a renowned restaurant brand known for its vibrant atmosphere and top-notch dining experience.
- Benefits: Enjoy 50% off meals, bonuses, training opportunities, and 28 paid holidays.
- Why this job: Be part of a dynamic team, enhance your hospitality skills, and make a real impact on guest experiences.
- Qualifications: A positive attitude, teamwork skills, and a passion for excellent service are essential.
- Other info: Training provided by the Rare L.A.B and opportunities for career development await you!
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Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams!
The ideal Senior Waiter candidate will be hardworking, have a positive attitude, and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence.
Benefits and Training for a Gaucho Waiter
- 50% off at all Gaucho and M Restaurants
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- Cycle to work schemes
- Industry Apprenticeship Program Opportunities
- Career Development and Training Programs
- Training provided by the Rare L.A.B
- Breakfast and Dinner when working
- 28 paid annual holidays
Key Responsibilities of a Senior Waiter
- Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
- Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
- Strengthen and maintain product knowledge to host tables and guide guests with menu choices.
- Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
- Ensure all guest orders are received and processed professionally and accurately.
- Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.
Requirements for a Gaucho Senior Waiter
- Demonstrate warmth and empathy towards guests and colleagues.
- Always take a positive approach to your role, acting as a role model to new team members.
- Work well within a team and in a fast-paced environment.
- Be approachable and well-mannered.
- Be professional and respectful at all times.
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Server/Waiter/Waitress employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Gaucho's menu and wine list before your interview. Being able to discuss specific dishes and suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your upselling techniques. Think of ways to enhance the dining experience by suggesting additional items or specials, as this is a key responsibility for a Senior Waiter at Gaucho.
✨Tip Number 3
Demonstrate your teamwork skills during the interview. Share examples of how you've successfully collaborated with colleagues in a busy environment, as this is crucial for maintaining service excellence at Gaucho.
✨Tip Number 4
Showcase your passion for hospitality. Be prepared to discuss why you love working in the restaurant industry and how you can contribute to creating an exceptional experience for guests at Gaucho.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any roles as a waiter or waitress. Emphasise your ability to upsell products and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the Gaucho brand. Mention specific experiences where you demonstrated teamwork, service excellence, and product knowledge.
Showcase Your Personality: In your application, let your personality shine through. Gaucho values warmth and empathy, so share anecdotes that reflect your positive attitude and approachability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Gaucho
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for guests, as this will demonstrate your commitment to providing exceptional service.
✨Know the Menu Inside Out
Familiarise yourself with Gaucho's menu and be prepared to discuss the dishes confidently. Highlight any previous experience with similar cuisines or your ability to upsell products, as this is a key part of the role.
✨Demonstrate Team Spirit
Since teamwork is crucial in a restaurant setting, be ready to share examples of how you've successfully collaborated with colleagues in the past. Emphasise your positive attitude and willingness to support others.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as difficult customers or busy shifts. Practising your responses can help you convey your problem-solving skills and ability to maintain composure under pressure.