Senior Server & Guest Experience Lead
Senior Server & Guest Experience Lead

Senior Server & Guest Experience Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure customer satisfaction and upsell products in a fast-paced restaurant environment.
  • Company: A well-known restaurant chain in Greater London with a vibrant team culture.
  • Benefits: Employee discounts, career development opportunities, and qualifications support.
  • Why this job: Join a dynamic team and enhance guest experiences while developing your hospitality skills.
  • Qualifications: Experience in hospitality and a positive, proactive attitude.

The predicted salary is between 36000 - 60000 £ per year.

A well-known restaurant chain in Greater London is seeking an experienced Senior Waiter to join their team. The ideal candidate will have a positive attitude, excel in a fast-paced environment, and demonstrate outstanding hospitality.

This role includes responsibilities such as ensuring customer satisfaction and upselling products.

In addition, the role offers various employee benefits including discounts, career development, and opportunities for qualifications.

Senior Server & Guest Experience Lead employer: Gaucho

Join a renowned restaurant chain in Greater London, where we prioritise exceptional hospitality and employee satisfaction. Our vibrant work culture fosters growth through comprehensive career development opportunities and qualifications, alongside attractive benefits such as staff discounts. Experience the joy of working in a fast-paced environment that values your contributions and encourages a positive attitude.
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Contact Detail:

Gaucho Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Server & Guest Experience Lead

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the restaurant industry. They might know about openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Show off your personality! When you get that interview, let your positive attitude shine through. Remember, they’re looking for someone who fits into their team and can create a great guest experience.

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experiences where you’ve excelled in customer service or upselling. This will help you demonstrate your skills and how you handle fast-paced environments.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!

We think you need these skills to ace Senior Server & Guest Experience Lead

Customer Service
Upselling Skills
Hospitality
Positive Attitude
Fast-Paced Environment Adaptability
Teamwork
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and passion for hospitality. Don’t be afraid to share a bit about yourself and what makes you a great fit for our team.

Tailor Your Experience: Make sure to highlight your relevant experience in the restaurant industry. We’re looking for someone who excels in fast-paced environments, so give us examples of how you've handled busy shifts or satisfied customers in the past.

Upselling Skills Matter: Since upselling is part of the role, mention any specific strategies or successes you've had in this area. We love to see how you can contribute to customer satisfaction and boost sales at the same time!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Gaucho

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.

✨Showcase Your Hospitality Skills

Prepare to share specific examples of how you've gone above and beyond for customers in previous roles. Highlighting your ability to create memorable experiences will resonate well with the interviewers.

✨Practice Upselling Techniques

Since upselling is a key part of the role, think of ways you can effectively suggest additional items to customers. Practising these techniques beforehand will help you articulate your approach during the interview.

✨Emphasise Teamwork and Adaptability

In a fast-paced environment, being a team player is crucial. Be ready to discuss how you've collaborated with colleagues in the past and adapted to changing situations to ensure customer satisfaction.

Senior Server & Guest Experience Lead
Gaucho
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  • Senior Server & Guest Experience Lead

    Full-Time
    36000 - 60000 £ / year (est.)
  • G

    Gaucho

    50-100
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