At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join the vibrant Gaucho team known for its high-end hospitality.
- Benefits: 50% off meals, career development, and access to discounts.
- Why this job: Be the face of Gaucho and create memorable experiences for guests.
- Qualifications: Previous receptionist experience and a passion for hospitality.
- Other info: Dynamic environment with opportunities for growth and training.
The predicted salary is between 24000 - 36000 £ per year.
Gaucho are looking for an enthusiastic and experienced Receptionist to join one of our Gaucho teams! The ideal Senior Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador.
Training and benefits
- 50% off your food bill at all Gauchos.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee discount platform.
- Career development and progression.
Key responsibilities of the Receptionist
- Maintaining skills and product knowledge as taught at the Gaucho LAB.
- Attending and responding to all post-academy company training.
- Demonstrating a positive approach to own role and teamwork.
- Supporting, training and acting as a role model to new members of the team.
- Completing quality preparation of all duties to set up and close the restaurant and shift to standard.
- Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards.
- Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards.
- Updating and monitoring section, cover and status information throughout service and informing the manager of any issues.
- Warmly thanking the guest on departure.
Requirements for Gaucho Receptionist
- Previous experience as a Receptionist.
- Enthusiasm for hospitality, and a fast-paced working environment.
- A warm and hospitable personality.
Senior Receptionist in Richmond employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gaucho. Understand their values, what they stand for, and their unique offerings. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your warm greetings! As a Senior Receptionist, you'll be the first point of contact for guests. Practising how you introduce yourself and welcome guests can make a huge difference. Remember, personality and warmth are key!
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've supported and trained new team members in the past. Gaucho values collaboration, so highlighting your ability to work well with others will definitely impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Gaucho family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Receptionist in Richmond
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the warmth and enthusiasm you’d bring to our team. Don’t be afraid to show us why you’re passionate about hospitality.
Tailor Your Experience: Make sure to highlight your previous experience as a Receptionist. We’re looking for someone who can thrive in a busy environment, so share specific examples of how you've handled similar situations in the past.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and structure your application well, so it’s easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Gaucho
✨Know Your Gaucho
Before the interview, do your homework on Gaucho. Familiarise yourself with their menu, values, and what makes them stand out in the hospitality industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Warmth
As a Senior Receptionist, personality is key! Practice how you can convey warmth and hospitality during the interview. Think of examples from your past experiences where you went above and beyond for guests, and be ready to share those stories.
✨Demonstrate Team Spirit
Gaucho values teamwork, so be prepared to discuss how you've supported and trained new team members in previous roles. Highlight any instances where you acted as a role model and how that contributed to a positive work environment.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to the responsibilities of a Senior Receptionist. Think about how you would handle busy periods, guest complaints, or coordinating with other staff. Practising these scenarios will help you feel more confident during the interview.