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- Tasks: Welcome guests and ensure they have an exceptional experience at Gaucho.
- Company: Join the vibrant Gaucho team, part of the RARE restaurant group.
- Benefits: Enjoy 50% off meals, bonuses, and career development opportunities.
- Why this job: Be the face of Gaucho and showcase your hospitality skills.
- Qualifications: Experience with booking systems and a positive, team-oriented attitude.
- Other info: Flexible part-time hours with immediate start available.
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team.
Responsibilities
- Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit.
- Organize reception desk.
- Attend cloakroom.
- Answer phone calls and ensure floor plan is appropriately organized.
- Ensure all Gaucho reservations are processed professionally and accurately.
- Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
- Be the face of Gaucho and demonstrate service excellence through heightened hospitality.
Qualifications / Requirements
- Be a team player.
- Work well within a fast-paced environment.
- Demonstrate a positive approach to own role and teamwork.
- Be approachable and well mannered.
- Be professional and respectful at all times.
- Have fun.
- Experience with Open Table or similar booking system is mandatory for this position.
Benefits
- 50% off at all Gaucho and M Restaurants.
- Referral and Length of Service Bonuses.
- Incentive and reward schemes.
- Cycle to work schemes.
- RARE Benefits.
- Industry Apprenticeship Program Opportunities.
- Career Development and Training Programs.
- Training provided by the Gaucho Academy.
- Breakfast and Dinner when working.
- 28 paid annual holidays.
Role Details
- Experience: Required
- Languages: English – Advanced
- Employment: Part-time
- Schedule: Monday-Sunday 10.30-00.00
- Salary: up to £15.29 hourly
- Starting time: Immediate start
About Gaucho
Gaucho, first opened in 1994, now part of RARE restaurant group. If you are ambitious to become a hospitality RARE gem, with our industry recognized training, we are seeking value-driven people to join our Gaucho teams.
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Receptionist employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know Gaucho! Before your interview, do a bit of research about the restaurant and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of Gaucho, so make sure you can demonstrate your approachability and professionalism. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be ready to showcase your experience with booking systems like Open Table. If you've used similar platforms before, brush up on your knowledge and be prepared to discuss how you can use these tools to enhance guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Gaucho team. Don’t forget to highlight your enthusiasm for hospitality!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to offer an exceptional experience to our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience, especially with booking systems like Open Table. We love seeing how your skills match what we're looking for!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Show us that you can be both approachable and respectful, just like you'd be at the reception desk.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Gaucho!
How to prepare for a job interview at Gaucho
✨Know the Company
Before your interview, take some time to research Gaucho Piccadilly. Understand their values, menu, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional service or handled difficult situations with grace. Highlighting these moments will demonstrate your ability to embody the service excellence that Gaucho values.
✨Familiarise Yourself with Booking Systems
Since experience with Open Table or similar booking systems is mandatory, make sure you're comfortable discussing how you've used such systems in previous roles. If you haven't used Open Table specifically, consider learning about it beforehand so you can speak confidently about your technical skills.
✨Emphasise Teamwork and Positivity
Gaucho is looking for team players who can thrive in a fast-paced environment. Be ready to discuss how you work well with others and maintain a positive attitude, even during busy shifts. Sharing anecdotes that reflect your collaborative spirit will resonate well with the interviewers.
