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- Tasks: Provide exceptional service to guests and support the management team.
- Company: High-end hospitality group in Leeds with a focus on guest experience.
- Benefits: Meals during shifts, career development, and apprenticeship opportunities.
- Why this job: Join a dynamic team and enhance your skills in a vibrant hospitality environment.
- Qualifications: Strong teamwork, professionalism, and a positive attitude required.
The predicted salary is between 30000 - 42000 £ per year.
A high-end hospitality group in Leeds seeks an enthusiastic Receptionist to provide exceptional service to guests while supporting the management team. The ideal candidate should demonstrate strong teamwork, professionalism, and a positive attitude.
Responsibilities include:
- Processing reservations
- Ensuring guest satisfaction
- Maximising sales
The role offers career development opportunities and staff benefits, including meals provided during shifts and continued learning through an apprenticeship scheme.
Guest Experience Ambassador – Reception (Hospitality) in Leeds employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador – Reception (Hospitality) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in high-end venues. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests, so be yourself and show them how you’d fit into their team.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various guest scenarios, like a complaint or a special request. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Guest Experience Ambassador – Reception (Hospitality) in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about providing exceptional service and creating memorable experiences for our guests.
Highlight Teamwork Skills: As a Guest Experience Ambassador, teamwork is key. Make sure to mention any previous experiences where you worked well with others, as this will show us that you can contribute positively to our team.
Be Professional Yet Approachable: While we love a friendly vibe, professionalism is crucial in hospitality. Strike a balance in your application by being personable but also showcasing your ability to handle responsibilities with maturity.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Gaucho
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality group. Understand their values, mission, and what sets them apart in Leeds. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Ambassador, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Emphasise Teamwork and Professionalism
Highlight your ability to work well in a team and maintain professionalism under pressure. Share stories that illustrate your collaborative spirit and how you contribute positively to a team environment, as this is crucial in a high-end hospitality setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, career development opportunities, or the apprenticeship scheme. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
