Head Receptionist & Team Leader - Guest Experience
Head Receptionist & Team Leader - Guest Experience

Head Receptionist & Team Leader - Guest Experience

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: High-end restaurant chain in Greater London with a focus on hospitality.
  • Benefits: Discounted meals, career development opportunities, and a vibrant work environment.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Strong hospitality background and leadership skills required.
  • Other info: Dynamic team atmosphere with opportunities for growth.

The predicted salary is between 36000 - 60000 £ per year.

A high-end restaurant chain in Greater London is seeking an experienced Head Receptionist to join their dynamic team. The ideal candidate will have a strong hospitality background, demonstrating enthusiasm and leadership abilities.

Responsibilities include:

  • Optimizing restaurant capacity
  • Managing staffing levels
  • Ensuring excellent service delivery

This role offers opportunities for career development and staff benefits like discounted meals. Join a team that values warmth and guest experience.

Head Receptionist & Team Leader - Guest Experience employer: Gaucho

Join a prestigious high-end restaurant chain in Greater London, where we prioritise exceptional guest experiences and foster a warm, collaborative work environment. As a Head Receptionist & Team Leader, you will benefit from career development opportunities, discounted meals, and the chance to lead a passionate team dedicated to delivering outstanding service. Our commitment to employee growth and a supportive culture makes us an excellent employer for those seeking meaningful and rewarding careers in hospitality.
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Contact Detail:

Gaucho Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Receptionist & Team Leader - Guest Experience

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head Receptionist role or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, let your enthusiasm for guest experience shine through. Share stories that highlight your leadership skills and how you've optimised service delivery in past roles.

✨Tip Number 3

Research the restaurant chain! Familiarise yourself with their values and what makes them stand out in the industry. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for the Head Receptionist position. Plus, it shows you're proactive and serious about joining our dynamic team.

We think you need these skills to ace Head Receptionist & Team Leader - Guest Experience

Hospitality Management
Leadership Skills
Customer Service Excellence
Staff Management
Capacity Optimisation
Service Delivery
Team Collaboration
Communication Skills
Problem-Solving Skills
Enthusiasm for Guest Experience

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your background aligns with our values of warmth and guest experience.

Highlight Leadership Skills: As a Head Receptionist, you'll be leading a team. Make sure to showcase any previous leadership roles or experiences in your application. We love seeing candidates who can inspire and motivate others!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Head Receptionist role. We appreciate when candidates take the extra step to connect their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at Gaucho

✨Know the Restaurant Inside Out

Before your interview, make sure to research the restaurant chain thoroughly. Understand their values, menu offerings, and what sets them apart in the hospitality industry. This knowledge will not only impress the interviewers but also help you align your answers with their ethos.

✨Showcase Your Leadership Skills

As a Head Receptionist & Team Leader, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can motivate staff and enhance guest experiences through effective leadership.

✨Emphasise Guest Experience

Since this role focuses on guest experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for guests, and how you plan to maintain high service standards while optimising restaurant capacity.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the restaurant's future plans, team dynamics, or how they measure guest satisfaction. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Head Receptionist & Team Leader - Guest Experience
Gaucho
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  • Head Receptionist & Team Leader - Guest Experience

    Full-Time
    36000 - 60000 £ / year (est.)
  • G

    Gaucho

    50-100
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