At a Glance
- Tasks: Create unforgettable experiences for guests and manage reservations with flair.
- Company: Join the vibrant GAUCHO Glasgow team in a high-end hospitality environment.
- Benefits: Enjoy 50% off meals, career development, and free breakfast and dinner on shifts.
- Why this job: Be the face of GAUCHO and showcase your passion for hospitality every day.
- Qualifications: Experience as a receptionist and a friendly, team-oriented attitude.
- Other info: Opportunities for qualifications and a fun, supportive work atmosphere.
The predicted salary is between 24000 - 36000 Β£ per year.
GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO Glasgow team. The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast-paced, high-end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador.
Benefits and Training
- 50% off your food bill at all GAUCHOβs.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
- Career development and progression.
- Breakfast and dinner provided on every shift worked.
Key Responsibilities for GAUCHO Senior Receptionist
- Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
- Ensure all GAUCHO reservations are processed professionally and accurately.
- Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
- Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.
Requirements for GAUCHO Senior Receptionist
- Assist leading the reception team to success.
- Be a team player and work well within a fast-paced environment.
- Demonstrate a positive approach to own role and teamwork.
- Be friendly, welcoming and approachable.
- Be professional and respectful at all times.
- Have fun and create a warm and welcoming atmosphere at reception.
- Ability to use booking systems correctly and consistently use guest notes.
Senior Receptionist in Glasgow employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Receptionist in Glasgow
β¨Tip Number 1
Get to know the company culture! Before your interview, check out GAUCHO's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you've gone above and beyond for guests. Being able to share these stories will highlight your passion for the role and make you stand out.
β¨Tip Number 3
Dress to impress! As a Senior Receptionist, you'll be the face of GAUCHO. Make sure you look polished and professional for your interview. It shows you take the role seriously and are ready to represent the brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Receptionist in Glasgow
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. Share experiences that highlight your love for creating memorable guest experiences and how you embody the GAUCHO spirit.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Receptionist role. Highlight relevant experience, especially in fast-paced environments, and demonstrate how your skills align with what weβre looking for at GAUCHO.
Be Personable and Approachable: Since you'll be the face of GAUCHO, itβs important to convey your friendly and welcoming nature in your written application. Use a warm tone and donβt hesitate to share anecdotes that showcase your outgoing personality.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity to join our team at GAUCHO Glasgow!
How to prepare for a job interview at Gaucho
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create a memorable guest experience, as this aligns perfectly with what GAUCHO is looking for.
β¨Demonstrate Team Spirit
Since being a team player is crucial for this role, prepare examples of how you've successfully collaborated with colleagues in previous positions. Highlight moments when you supported your team to achieve common goals, especially in fast-paced environments.
β¨Be the Face of GAUCHO
As the Senior Receptionist, you'll be the first point of contact for guests. Practice your warm and welcoming greeting, and think about how you can embody the GAUCHO brand. Show that you can create a friendly atmosphere right from the start.
β¨Know Your Booking Systems
Familiarise yourself with common booking systems and be ready to discuss your experience using them. If you have specific examples of how you've efficiently managed reservations or improved processes, share those to demonstrate your capability.