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- Tasks: Lead our Cardiff restaurant, ensuring top-notch guest experiences and driving sales growth.
- Company: Join Gaucho, a renowned restaurant brand in the heart of Cardiff.
- Benefits: Enjoy 50% off meals, bonuses, career development, and generous holiday options.
- Why this job: Be part of a vibrant culture, make an impact, and grow your leadership skills.
- Qualifications: Experience in hospitality, strong communication skills, and WSET Level 2 required.
- Other info: Opportunity for industry apprenticeships and training provided by the L.A.B.
The predicted salary is between 36000 - 60000 £ per year.
Gaucho are looking for an experienced and passionate General Manager to join our Cardiff restaurant! Gaucho Cardiff is located in The Hayes, in the heart of Wales' capital city. The successful General Manager candidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. The General Manager will work closely with the Operations Director on projects and will take full ownership of them. They will be an ambassador for the business, leading by example and driving the business.
Key Responsibilities of the Gaucho General Manager
- Managing financials by plans to drive sales and beat budgets
- Yearly budget planning and maximizing covers whilst protecting the guest experience
- Fully accountable for full team objectives and development planning
- Effectively management of rotas, employee relation issues and recruitment
- Practices an open-door policy with the team and makes time to ensure employee welfare
- Drives the Gaucho culture and manages both the team and senior members
- Ensuring compliance throughout the business, with the team being fully trained to the correct level, and personally being trained to the correct level
- 95% and above on food audits and shield health and safety
- A focus on the guest feedback from guest feedback and mystery diner
- Leading marketing initiatives
Requirements for Gaucho General Manager
- An in-depth knowledge of the hospitality industry
- Strong experience managing a successful restaurant
- WSET Level 2
- Excellent communicator, and aspirational leader
- Project management
Training and benefits
- 50% off your food bill at all Gaucho's
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- Cycle to work schemes
- Gaucho Benefits
- Industry Apprenticeship Program Opportunities
- Career Development and Training Programs
- Training provided by the L.A.B
- 28 paid annual holidays + options to purchase additional days
- £500 uniform allowance
General Manager employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Gaucho's brand and values. Understanding their unique culture and customer experience will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-end dining. Building connections can provide valuable insights and potentially lead to referrals for the General Manager position.
✨Tip Number 3
Stay updated on current trends in the restaurant industry, particularly in fine dining. Being knowledgeable about market shifts and customer preferences can set you apart during discussions with the hiring team.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed teams and improved guest experiences in previous roles. Demonstrating your leadership skills and results-driven approach will resonate well with the interviewers.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hospitality industry, particularly in restaurant management. Emphasise your achievements in driving sales, managing teams, and ensuring guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Gaucho brand. Mention specific experiences that align with the responsibilities listed in the job description, such as budget planning and team development.
Highlight Relevant Qualifications: If you have a WSET Level 2 qualification or any other relevant certifications, make sure to mention them prominently in your application. This will demonstrate your commitment to the industry and your expertise.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to employee welfare and how you foster a positive work environment, as this aligns with Gaucho's values.
How to prepare for a job interview at Gaucho
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Financial Management
Since financial accountability is key for this role, brush up on your knowledge of budgeting and sales growth strategies. Be ready to discuss how you've previously driven sales and managed financials effectively in a restaurant setting.
✨Emphasise Guest Experience
Gaucho places a strong emphasis on guest experience. Prepare to talk about how you've used guest feedback to improve service and how you plan to maintain high standards in this area. Highlight any specific initiatives you've led that enhanced customer satisfaction.
✨Be Familiar with Compliance Standards
Compliance with health and safety regulations is crucial in the hospitality industry. Make sure you can discuss your experience with training staff on compliance and maintaining high standards during audits. This will show your commitment to operational excellence.
