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- Tasks: Create a warm atmosphere, process reservations, and assist guests with their needs.
- Company: High-end hospitality company in Cardiff with a focus on guest experience.
- Benefits: Career progression opportunities and exclusive staff discounts.
- Why this job: Join a passionate team and make every guest's stay memorable.
- Qualifications: Outgoing personality and a love for hospitality are essential.
- Other info: Friendly and professional environment with growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A high-end hospitality company in Cardiff is seeking an enthusiastic Receptionist to join their team. Ideal candidates will possess a passion for hospitality, an outgoing personality, and the ability to create a warm and welcoming atmosphere.
Responsibilities include:
- Processing reservations
- Assisting guests
- Supporting sales maximization
Benefits include career progression opportunities and staff discounts. A friendly, professional demeanor is essential.
Guest Experience Ambassador - Front Desk in Cardiff employer: Gaucho
Contact Detail:
Gaucho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador - Front Desk in Cardiff
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see that warm and welcoming vibe you can bring to the front desk. Remember, it's all about creating that fantastic guest experience.
✨Tip Number 2
Practice common hospitality scenarios before your interview. Think about how you'd handle tricky situations with guests. This will help us see your problem-solving skills and how you can support sales maximisation.
✨Tip Number 3
Network with current employees or others in the hospitality industry. They can provide insider tips on what the company values and how to stand out as a candidate. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your passion for hospitality shine through!
We think you need these skills to ace Guest Experience Ambassador - Front Desk in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. Share experiences that highlight your love for creating memorable guest experiences – we want to see that spark!
Be Personable and Professional: Since the role is all about making guests feel welcome, make sure your application reflects a friendly and professional tone. Use a conversational style while maintaining professionalism – it’s all about balance!
Highlight Relevant Experience: Don’t forget to mention any previous roles or experiences that relate to the responsibilities of a Receptionist. Whether it’s processing reservations or assisting guests, we want to know how you’ve excelled in similar situations.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get to know you better – plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gaucho
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences where you went above and beyond to create a memorable experience for guests, as this will resonate well with the company's values.
✨Practice Your Warm Welcome
Since the role is all about creating a welcoming atmosphere, practice your greeting and body language. A friendly smile and open posture can set the tone for the entire interaction, so be sure to convey warmth and approachability right from the start.
✨Know the Company and Its Values
Do your homework on the high-end hospitality company you're interviewing with. Familiarise yourself with their mission, values, and any recent news. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Role-Specific Scenarios
Think about common situations you might face as a Receptionist, such as handling difficult guests or managing reservations. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to maintain professionalism under pressure.
