At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring top-notch guest experiences and driving sales growth.
- Company: Join GAUCHO, a renowned brand in the hospitality industry with a passion for excellence.
- Benefits: Enjoy 50% off meals, bonuses, career development, and 28 paid holidays.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the face of GAUCHO, inspire your team, and make a real impact in the restaurant scene.
- Qualifications: Proven experience in restaurant management and a strong understanding of the hospitality industry.
The predicted salary is between 35000 - 45000 € per year.
GAUCHO are looking for an experienced and passionate General Manager to join our GAUCHO Birmingham restaurant. The successful candidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. The General Manager will work closely with the Operations Manager and Operations Director on projects and will take full ownership of them. They will be an ambassador for the brand, leading by example and driving the business.
Training & Benefits:
- 50% off your food bill at all GAUCHOs
- Referral and length of service bonuses
- Incentive and reward schemes
- Industry apprenticeship program opportunities and cycle to work scheme
- Career development and training programs
- Training provided by the GAUCHO Academy
- 28 paid annual holidays + options to purchase additional days
Key Responsibilities of the GAUCHO General Manager:
- Managing financials by plans to drive sales and beat budgets
- Yearly budget planning and maximising covers whilst protecting the guest experience
- Fully accountable for full team objectives and development planning
- Effectively management of rotas, employee relation issues and recruitment
- Practices an open-door policy with the team and makes time to ensure employee welfare
- Drives the GAUCHO culture and manages both the team and senior members
- Ensuring compliance throughout the business, with the team being fully trained to the correct level, and personally being trained to the correct level
- 95% and above on food audits and shield health and safety
- A focus on strong and consistent guest feedback and mystery diner results
- Leading marketing initiatives
- Collaborating with senior leaders and head office departments to deliver KPIs
Requirements for GAUCHO General Manager:
- An in-depth knowledge of the hospitality industry
- Strong experience managing a successful restaurant and inspiring both management and hourly team members
- WSET Level 2
- Excellent communicator, and aspirational leader
- Project management
General Manager in Birmingham employer: Gaucho
GAUCHO Birmingham offers an exceptional work environment for passionate individuals seeking to excel in the hospitality industry. With a strong focus on employee development through comprehensive training programmes, generous benefits including 50% off meals and annual leave, and a culture that prioritises team welfare and open communication, GAUCHO is committed to fostering a rewarding career path for its General Managers. Join us to lead a dynamic team and make a significant impact in a vibrant restaurant setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for the industry shine through. Share your experiences and how you've driven sales or improved guest experiences in past roles. We want to see the real you!
✨Tip Number 3
Research GAUCHO! Familiarise yourself with their brand values, menu, and culture. This will not only help you in interviews but also show that you're genuinely interested in being part of the team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – get your application in today!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing guest experiences and leading a fantastic team.
Tailor Your CV:Make sure your CV is tailored to the General Manager role at GAUCHO. Highlight your relevant experience in managing restaurants, driving sales, and developing teams. We love seeing how your unique skills can contribute to our brand!
Be Specific About Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Whether it’s improving guest feedback scores or successfully managing budgets, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the GAUCHO family!
How to prepare for a job interview at Gaucho
✨Know Your Numbers
As a General Manager, you'll need to manage financials effectively. Brush up on your knowledge of budgets, sales growth, and financial metrics relevant to the restaurant industry. Be ready to discuss how you've driven sales in previous roles and any strategies you've implemented to maximise covers while maintaining guest satisfaction.
✨Showcase Your Leadership Style
This role requires you to be an inspiring leader. Think about examples from your past where you've successfully developed your team or improved employee relations. Be prepared to share how you foster a positive culture and how you handle challenges within your team.
✨Demonstrate Compliance Knowledge
Compliance is key in the hospitality industry. Familiarise yourself with health and safety regulations, food audits, and training requirements. During the interview, highlight your experience in ensuring compliance and how you've trained your teams to meet these standards.
✨Prepare for Project Management Questions
You'll be working closely with senior leaders on various projects. Think of specific projects you've managed in the past, focusing on your role, the challenges faced, and the outcomes achieved. Be ready to discuss your project management approach and how you collaborate with different departments to achieve KPIs.
