Credit Control & Invoicing Assistant in Crawley

Credit Control and Invoicing Assistant

From £27,621, £550 flex allowance, up to 10% bonus + benefits

The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.

This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business.

Great journeys happen at London Gatwick.Where will your career take you?

The Credit Control and Invoicing Assistant is responsible for the prompt issuance and payment of invoices from Gatwick's customers, the resolution of customer invoice disputes, and minimising Gatwick's exposure to bad debts.

What will you do?

• Chasing overdue balances, cash allocation in SAP, ensuring minimal unallocated cash on customer accounts & resolving any unallocated payments received.
• Escalating any overdue balances to ensure potential bad debt is recognised & further collection measure are applied.
• Reconciliation of customer accounts, provision of customer statements & copy invoices as required.
• Shared management of email accounts for AR, remittances, new accounts and Invoices, dealing with queries as they come in.
• Traffic charging & invoicing ensuring latest airline weight return details are entered, and accurate passenger numbers have been provided.
• Processing of ad-hoc manual invoices & credit notes as required including prepayment, commission & interest invoices.
• Opening new accounts in SAP ensuring that appropriate credit checks have been completed & new customer forms have been completed & any deposits/prepayments are agreed / received from new customers.

Do you have what we're looking for?

• CICM desirable but not essential
• Experience in a credit control environment and working with overdue balances, cash allocation & resolving unallocated payments received.
• Experience working on reconciliation of customer accounts
• Ability to work as part of a team & prioritize own workload
• Ability to communicate and present at all levels across the business
• Experience of using an ERP system (SAP desirable but not essential)
• Intermediate/advanced Excel skills
• Ability to challenge the status quo and look for efficiencies within their role and team.
• Experience within the aviation industry beneficial

What's in it for you?

We value our people and reward every employee fairly with a highly competitive package, enhanced by:

• A discretionary annual bonus,

• Discounted rail travel to work,

• Share matching scheme and more.

We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most.

There's also plenty of opportunities for career progression, as well as training to support your personal and professional development.

At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible.

What's it like to work at London Gatwick?

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.

We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.

London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware as part of your application should you require any reasonable adjustments.

At London Gatwick, we value honest and open conversations and want to get to know the real you.

AI tools can be helpful when preparing your application or getting ready for interviews, but it's important that what you share reflects your own experience, skills and thinking.

Use of AI-generated content during the recruitment process may not give an accurate picture of your abilities and could impact our assessment.

Our process is designed to understand how you would perform in the role and the perspective you would bring.

If you need any adjustments or support, please let us know.

You can find out more about what it's like to work at London Gatwick, visit our careers site Careers at London Gatwick

Application deadline: 19th November 2026.

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