Internal Communications and Events Manager in Horley

From £60,868, £4,500 flex allowance, up to 20% discretionary bonus + benefits. Great journeys happen at London Gatwick. Where will your career take you? The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.

This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business.

What is the role?

This role is to promote and raise the profile of Internal Communications and events team; create, deliver and evolve the internal communications and events strategy, ensuring employees across the business are informed and engaged. Strong stakeholder management required across the business including leading on Executive and SLT communications as a trusted communications advisor. Own the content strategy, distilling complex information into clear, relatable messaging, ensuring there is a consistent overarching narrative. Own the internal channels and measurement strategy to ensure channels are fit for purpose with data to demonstrate performance and engagement. Strong experience directing on and organising events. A key aspect is managing and developing a range of digital, print and face-to-face internal communications channels.

What will you do?

• Create, deliver and evolve the internal communications and events strategy which is directly aligned with London Gatwick's business strategy to ensure maximum reach and engagement across all London Gatwick work groups.
• Own the internal channels strategy to develop, deliver and manage a range of effective internal communications channels, with consistent measurement.
• Report on reach of communications channels and impact of corporate campaigns, acting on data.
• Work directly with Exec and senior team to create narrative and ensure a regular rhythm of meaningful communications and events to the business and their teams, acting as a trusted communications coach, offering constructive challenge and advice.
• Create, deliver and evolve the internal content strategy, ensuring a consistent message house throughout the year which aligns and complements wider media, public affairs and corporate communications messaging.
• Manage an Internal Communications and Events Executive and lead a virtual team of communications ambassadors who support corporate IC.
• Manage budget and external suppliers where required to support with execution of internal communications strategy.
• High level of competency across the Microsoft suite, including PowerPoint, Excel, and Word.

Do you have what we're looking for?

• Degree level education desirable, not essential.
• Extensive communications experience directing internal communications and events, ideally in a fast moving, operational environment.
• Strong experience building trusting relationships with stakeholders across the business including the Chief Executive and Senior Leadership Team.
• Excellent writing skills that include translating complex technical language into meaningful 'everyday' speak.
• Extensive experience in relationship management and interpersonal communications skills including active listening, assertiveness, flexibility and influencing e.g. with internal stakeholders and senior managers in the business.
• Line management experience required.
• Strong experience managing, measuring and evolving internal communications channels.
• Experience in delivering internal campaigns.
• Strong knowledge of internal communication best practice.
• Effective management of budgets and suppliers.

What's in it for you?

We value our people and reward every employee fairly with a highly competitive package, enhanced by: A discretionary annual bonus, Free staff parking, Discounted rail travel to work, Share matching scheme and more. We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most. There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible.

What's it like to work at London Gatwick?

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included. We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.