Head of Communications

Head of Communications

Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic communications, manage media relations, and create engaging content for London Gatwick Airport.
  • Company: Join London Gatwick Airport, a dynamic hub connecting over 100 towns and cities.
  • Benefits: Enjoy a competitive salary, annual bonus, share scheme, and lifestyle insurance with airside perks.
  • Why this job: Shape the future of communications in aviation while fostering a culture of excellence and innovation.
  • Qualifications: Must have a qualification in communications or equivalent experience, with strong leadership and crisis management skills.
  • Other info: Flexible working options available; apply by 6th May for your chance to take off with us!

The predicted salary is between 60000 - 84000 £ per year.

Circa £100,000 + £12,000 flex allowance + up to 40% bonus + benefits.

Role purpose: Are you a strategic communications leader with a passion for aviation? London Gatwick Airport is seeking a Head of Communications to lead our media, internal communications, and corporate digital communications. This pivotal role will shape and implement our communications strategy, manage our corporate website and social media, and produce engaging content. You will also be responsible for reporting, evaluation, and driving innovation within our Communications and External Affairs function. Directing the development and delivery of a communications strategy that encompasses media relations, digital, corporate social media and internal communications, supported by an annual plan and events programme.

Key Deliverables:

  • Lead the creation and implementation of a comprehensive communications strategy that includes media relations, digital, corporate social media, and internal communications.
  • Ensure the strategy informs and engages employees across all functions, building trust, motivating great performance, and enabling them to be positive advocates for London Gatwick.
  • Provide expert guidance and training to the Executive team and senior leaders on media, internal, and digital communications.
  • Set the direction for the evolution of London Gatwick's corporate website and digital/social media strategy over the next 2-3 years.
  • Develop the communications team to be consistently high-performing and recognized as a centre of expertise within London Gatwick and the wider Vinci network.
  • Foster a culture of excellence and continuous improvement within the team.
  • As a core member of the on-call/incident response team, lead on and support the delivery of issues and crisis communications in line with agreed procedures.
  • Establish strong relationships with relevant investor teams, and leverage available tools and resources.

Experience we are looking for:

  • A formal qualification in communications or a related field, or equivalent professional experience, is essential.
  • Demonstrated success in a strategic/internal communications and digital role within a dynamic, fast-paced environment.
  • Experience as a trusted partner for senior executives is crucial.
  • Experience in Large-Scale Change and Transformation Communications.
  • Proven ability to direct and manage communications during significant organizational changes, including formal consultations.
  • Strong Leadership Skills.
  • Proven track record of successfully managing and developing high-performing teams.
  • Extensive experience in crisis preparedness and management, including interactions with external bodies such as regulators.
  • Proven strong Interpersonal and Influencing Skills.
  • Exceptional ability to build and maintain relationships with a diverse range of stakeholders, both internally and externally.

Personal attributes and qualities to be successful in this role:

  • You are reliable and can be counted on to deliver on promises, earning the trust of colleagues and stakeholders.
  • Take initiative and think outside the box to develop innovative solutions and strategies.
  • You excel at managing multiple tasks and projects, breaking down complex issues into manageable parts.
  • You are dedicated to achieving excellence and encourage others to strive for high performance.
  • You remain composed and effective under pressure, managing tight deadlines with ease.
  • You build strong relationships and partnerships across functions, listening and engaging effectively with others.
  • High ethics and integrity and advocate for DEI.

What's in it for you? We value our people and reward the knowledge and expertise you bring with a highly competitive package, enhanced by an annual bonus, share scheme, pension, and lifestyle insurance. Not to mention all the airside perks! At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by bicycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. Whatever your interests and ambitions, wherever you want your journey to take you, London Gatwick could be the place where your career really does… well… take off.

Click Apply Now to begin your journey, your way with London Gatwick. Closing date for applications is 6th May. Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

Head of Communications employer: Gatwick Airport Limited

At London Gatwick Airport, we pride ourselves on being an exceptional employer, offering a competitive salary package alongside a generous flex allowance and bonus structure. Our vibrant work culture fosters innovation and collaboration, providing ample opportunities for professional growth within a dynamic environment. Located just 30 minutes from central London, we ensure a convenient commute while offering unique airside perks that enhance your work experience, making it an ideal place for passionate communications leaders to thrive.
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Contact Detail:

Gatwick Airport Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Communications

✨Tip Number 1

Research the latest trends in communications, especially within the aviation sector. Understanding current challenges and innovations will help you demonstrate your strategic thinking during interviews.

✨Tip Number 2

Network with professionals in the aviation and communications fields. Attend industry events or webinars to connect with potential colleagues and learn more about the specific needs of London Gatwick Airport.

✨Tip Number 3

Prepare examples of how you've successfully managed communications during crises or significant organisational changes. Being able to share these experiences will showcase your expertise and readiness for this role.

✨Tip Number 4

Familiarise yourself with London Gatwick's current communications strategy and digital presence. This knowledge will allow you to propose innovative ideas that align with their goals during discussions.

We think you need these skills to ace Head of Communications

Strategic Communications
Media Relations
Digital Communications
Internal Communications
Content Creation
Stakeholder Engagement
Crisis Management
Leadership Skills
Team Development
Change Management
Interpersonal Skills
Influencing Skills
Project Management
Analytical Skills
Creativity and Innovation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in strategic communications, media relations, and digital communications. Use specific examples that demonstrate your leadership skills and ability to manage high-performing teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for aviation and how your background aligns with the role. Discuss your experience in crisis communications and your approach to developing innovative strategies that engage employees and stakeholders.

Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any successful communications strategies you implemented that led to measurable improvements in employee engagement or stakeholder relationships.

Prepare for Potential Questions: Anticipate questions related to your experience with large-scale change communications and your approach to crisis management. Be ready to discuss specific scenarios where you successfully navigated challenges in these areas.

How to prepare for a job interview at Gatwick Airport Limited

✨Showcase Your Strategic Vision

As a Head of Communications, it's crucial to demonstrate your ability to create and implement a comprehensive communications strategy. Be prepared to discuss your past experiences in shaping communication strategies, especially in dynamic environments like aviation.

✨Highlight Crisis Management Experience

Given the importance of crisis communications in this role, share specific examples of how you've successfully managed communications during significant organisational changes or crises. This will show your capability to handle pressure and maintain composure.

✨Emphasise Leadership Skills

Talk about your experience in leading high-performing teams and how you've developed team members to achieve excellence. Providing examples of fostering a culture of continuous improvement will resonate well with the interviewers.

✨Prepare for Stakeholder Engagement

Since building relationships with diverse stakeholders is key, be ready to discuss how you've effectively engaged with senior executives and other stakeholders in previous roles. Highlight your interpersonal skills and ability to influence others positively.

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