Gattaca is seeking a Service Design Manager to define and implement the service design and transition approach for a large-scale revenue collection and ticketing programme. You will lead end-to-end service design activities across the full service lifecycle, ensuring governance, compliance, and minimal live impact.
The role requires strong stakeholder management, ITIL/ISO 20000 knowledge, and proven experience in complex IT programmes with multi-supplier interfaces.
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Service Design & Transition Lead in Redhill employer: Gattaca
Join a leading technology business in Central London as a Customer Success Manager, where you'll thrive in a dynamic and innovative environment. With a strong focus on employee growth, the company offers excellent training opportunities and a collaborative work culture that values your input and fosters professional development. Enjoy the unique advantage of working in a vibrant city, surrounded by like-minded professionals, while making a meaningful impact on customer success and satisfaction.
