At a Glance
- Tasks: Lead a vibrant team to create outstanding food experiences in a fast-paced environment.
- Company: Join an award-winning team at Booking.com, where food and people come together.
- Benefits: Enjoy competitive pay, personal development, health support, and great perks.
- Other info: Be part of a diverse culture that values your unique talents and growth.
- Why this job: Make a real impact in a dynamic workplace while inspiring your team.
- Qualifications: Experience in managing high-volume catering operations and a passion for hospitality.
The predicted salary is between 31500 - 38500 £ per year.
Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
We are currently recruiting for a General Manager to join our team at Booking.com.
Salary: 45000 per annum
Shift Pattern: Monday-Friday, 40 hours per week 7am - 3.30pm / 8am - 4.30pm with Deputy Manager, evening events overtime or time in lieu
Location: Booking.com, Manchester
About the role: An exciting opportunity to lead the catering and hospitality operation at Booking.com's prestigious Manchester city-centre workplace. This is a high-profile, Monday-to-Friday role for an experienced General Manager who enjoys creating an outstanding food and service experience in a fast-paced, premium environment. You'll lead a team of 18, overseeing a busy restaurant serving breakfast and lunch free issue, alongside an espresso bar and hospitality service. It's a fantastic opportunity to bring energy, creativity and exceptional standards to a vibrant workplace environment.
Key Responsibilities:
- Lead, motivate and develop a team of 18, creating a positive and high-performing working environment.
- Oversee the day-to-day running of a busy workplace restaurant, delivering breakfast and lunch on a free-issue basis.
- Manage the espresso bar and hospitality service, ensuring consistently high standards across all areas.
- Bring fresh ideas and creativity to the food and service offer, keeping it engaging and relevant for customers.
- Maintain excellent standards across food quality, presentation, service and customer experience.
- Build a strong relationship with the client, understanding their expectations and ensuring the operation delivers against them.
- Manage budgets, stock, cost control and overall site performance.
- Ensure the site operates to the highest standards of food safety, health & safety and compliance.
- Support, coach and develop the team, encouraging great service and progression.
- Take full ownership of the operation, bringing energy, personality and attention to detail to this vibrant workplace environment.
Ideal Background:
- Proven experience managing a large, high-volume catering operation.
- A strong background in premium food, hospitality and service standards.
- An inspiring, hands-on leader who can motivate and develop a sizeable team.
- An excellent communicator with a confident and professional approach.
- A real passion for delivering memorable customer experiences.
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion.
- Eye care.
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- Regular social events and communication with our leaders.
- A holiday purchase scheme.
- Volunteering days.
- Professional subscriptions.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
If you're an experienced hospitality leader ready to make your mark in a dynamic workplace setting at Booking.com, we'd love to hear from you.
About Us: As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
General Manager - Manchester employer: Gather + Gather
At Company of Cooks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values Craft, Creativity, and Community. Located in the heart of London, our Junior Sous Chef role comes with a competitive salary, personal development opportunities, and a range of benefits including free meals, a pension scheme, and a strong focus on employee wellbeing. Join us to be part of a team that not only serves food but also brings cultural destinations to life, while enjoying a supportive environment that celebrates diversity and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gather + Gather. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gather + Gather
Don't be shy about reaching out to Gather + Gather directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gather + Gather and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gather + Gather
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
