At a Glance
- Tasks: Manage operations across 9 sites, ensuring top-notch food and beverage services.
- Company: Join a leading company in the hospitality sector with a focus on quality.
- Benefits: Enjoy personal development, private medical care, and family-friendly support.
- Why this job: Make a real impact in a dynamic environment while working with passionate teams.
- Qualifications: Experience in management within catering or hospitality, with strong communication skills.
- Other info: Flexible location with opportunities for social events and professional recognition.
The predicted salary is between 36000 - 60000 £ per year.
National Operations Manager – 6 month fixed term contract (potential to extend)
Location: Flexible – sites in Scotland, Cambridge, Newcastle, Andover, Coventry
Working Pattern: Monday – Friday, 40 hours per week
Key Responsibilities
- Overall efficient and effective management of a workplace contract with 9 sites – £4.2m turnover, ensuring great quality, consistent food and beverage services for breakfast, lunch and dinner
- Maintain positive client relationships to ensure true partnership in their business
- Experience with managing shift work
- Ability to set standards within food
- Passionate about quality high-end retail food options to be provided on site
- Manage recruitment, development, and training of team members
- Ensure the contract is fully compliant with company policies and procedures
- Deliver on agreed financial budgets and run commercially in line with net income and cost targets
- Support sales revenue growth through marketing and promotional activities
Ideal Candidate
- Experience working in a management role within the contract catering or hospitality sector – high street applications welcome
- Real passion for food, customer service, and commercial awareness
- Strong communication skills – both written and verbal
- Computer and administrative skills
- Excellent interpersonal, organisational, and leadership skills
- 'Can do' attitude and great attention to detail
Benefits
- Personal development and training opportunities
- Private medical eligibility
- Eye care
- Wellbeing strategy – including employee assistance programme and salary finance options
- Family-friendly support
- Regular social events and communication with leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- High-street discount vouchers
National Operations Manager in London employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and catering sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing multiple sites and delivering high-quality food services. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace National Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Operations Manager role. Highlight your experience in managing multiple sites and your passion for high-end food services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you’re passionate about food and customer service, and how you can contribute to our success.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Whether it’s improving client relationships or exceeding financial targets, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gather & Gather
✨Know Your Numbers
Make sure you’re familiar with the financial aspects of the role. Understand the £4.2m turnover and be ready to discuss how you can manage budgets effectively. Bring examples of how you've successfully handled financial targets in previous roles.
✨Showcase Your Passion for Food
Since this role is all about high-end retail food options, be prepared to talk about your passion for quality food. Share specific experiences where you’ve implemented or improved food services, and how that positively impacted customer satisfaction.
✨Client Relationship Management
Highlight your experience in maintaining positive client relationships. Prepare examples of how you’ve built partnerships in past roles, and be ready to discuss strategies you would use to ensure client satisfaction in this position.
✨Demonstrate Leadership Skills
As a National Operations Manager, strong leadership is key. Be ready to discuss your approach to team management, recruitment, and training. Share success stories that showcase your ability to lead a team effectively and foster a positive work environment.