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- Tasks: Lead a dynamic hospitality team and create memorable experiences for guests.
- Company: Join Company of Cooks, a leader in vibrant cultural destinations.
- Benefits: Enjoy personal development, health support, and a great wellbeing strategy.
- Why this job: Be part of a creative team that brings places to life through food and service.
- Qualifications: Experience in hospitality with strong leadership and customer service skills.
- Other info: Flexible Monday to Friday shifts with opportunities for social events and recognition.
The predicted salary is between 30000 - 42000 £ per year.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
We are looking for a Hospitality Team Leader to join our team in London. Our values — Craft, Creativity and Community — guide everything we do. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity.
Working Pattern: Monday - Friday, 40 hours per week, shifts can fall anytime between 8am and latest finish 11pm; flexibility is a must.
Responsibilities:
- To be polite, professional and friendly at all times with customers, clients and colleagues
- Set up rooms for bookings and events according to standard procedures
- Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences
- Lead drinks and canapes receptions for up to 70 guests
- Work closely with the events supervisor and line manager, listening and aligning with the event vision and organizational standards
- Ensure all equipment is properly placed, clean, and presentable
- Polishing and preparation of glassware, silverware, and crockery prior to and during events
- Receive, check, and store deliveries for upcoming events and meetings
- Demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
Qualifications:
- Have prior experience in the hospitality industry
- Strong leadership and communication skills
- Excellent customer service skills
- Problem-solving abilities
- Organizational and time management skills
- Ability to remain calm under pressure
Benefits:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Hospitality Team Leader Monday - Friday in London employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader Monday - Friday in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on openings at places like Company of Cooks.
✨Tip Number 2
Get social! Follow Company of Cooks on social media and engage with their posts. This shows your interest and can help you stand out when they see your name pop up during the hiring process.
✨Tip Number 3
Prepare for the interview by researching the company’s values—Craft, Creativity, and Community. Think of examples from your past experiences that align with these values, so you can show them you’re a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Company of Cooks.
We think you need these skills to ace Hospitality Team Leader Monday - Friday in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and service shine through. We want to see how you connect with our values of Craft, Creativity, and Community. Share any experiences that highlight your passion for the hospitality industry!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hospitality Team Leader role. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to align their application with what we’re looking for.
Be Professional Yet Friendly: Remember, we’re all about being polite and friendly! Your written application should reflect this tone. Use a warm and approachable style while maintaining professionalism to show us you’d fit right in with our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Company of Cooks!
How to prepare for a job interview at Gather & Gather
✨Know Your Stuff
Familiarise yourself with Company of Cooks and their values: Craft, Creativity, and Community. Be ready to discuss how your experience aligns with these principles and how you can contribute to their mission of bringing places to life through food and service.
✨Showcase Your Leadership Skills
As a Hospitality Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service delivery. This will show that you're capable of managing the responsibilities of the role.
✨Customer Service is Key
Highlight your customer service skills during the interview. Share specific instances where you've gone above and beyond for customers, especially in high-pressure situations. This will illustrate your commitment to exceeding customer expectations, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you respond confidently and effectively during the interview.
