At a Glance
- Tasks: Lead a passionate team to deliver exceptional food experiences and maintain high service standards.
- Company: Join an award-winning catering team at the University of London.
- Benefits: Enjoy personal development, health support, holiday allowance, and social events.
- Other info: Dynamic work environment with opportunities for career growth and recognition.
- Why this job: Make a real impact on people's daily lives through food and service innovation.
- Qualifications: Experience in catering management and strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Great food in the workplace isnt simply about fuel.
It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments.
Our customers are at the heart of everything we do – we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
- Come and join our award-winning teams – we are currently recruiting for a
- Deputy Catering Manager to join our team at
- University of London
Location
University of London, Garden Halls, 1 Cartwright Gardens, King's Cross, London, WC1H 9EN,
Rate of Pay
£39,000 per annum
Working Pattern
Predominately Monday - Friday, 40 hours per week, 8 hour shifts between 7am - 8pm, 7.3 weeks annual leave per year
Key Responsibilities
- Ensure that the client expectations of food and food service are consistently delivered.
- Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards.
- Continually monitor the service and food provided in the site, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality.
- Proactively make suggestions to CM regarding innovation in food and food service to develop the business at the relevant site.
- Develop and sustain good working relationships with the client at the relevant site.
- In the absence of the CM act as the first point of reference for all client comments and concerns and take any necessary action.
- Actively gain customer feedback and to use the information to improve the offering at any given business.
- Working with the CM ensure the site achieves the financial targets agreed with the client in line with the budget.
- Understand and interpret the relevant financial control systems and use the information to measure performance and work with the CM to achieve all financial targets.
- In the absence of the CM prepare, produce and present a monthly financial report for the Operations Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken.
- Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate CH&CO manual.
- Provide effective day-to-day performance management to all Front of House staff at the site.
- As directed by the CM provide induction, initial skills and on the job training for all Front of House staff to ensure the service is delivered in line with client expectations.
- Report staff absence, timekeeping, sickness to CM and where necessary provide the information to the relevant department.
- Provide feedback and coaching to any member of staff ensuring that all team members are aware of CH&CO standards and requirements and carry out their jobs to the best of their ability in a timely and efficient manner.
What's in it for you?
Working with
Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
- #J-18808-Ljbffr
Deputy Catering Manager in London employer: Gather & Gather
Gather & Gather is an exceptional employer that prioritises employee well-being and professional development. Located in Sunbury-on-Thames, we offer a vibrant work culture with competitive pay, free meals, and onsite parking, alongside unique benefits such as discounts on travel and wellness classes, making it an ideal place for those seeking meaningful career growth in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Catering Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gather & Gather. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gather & Gather
Don't be shy about reaching out to Gather & Gather directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Catering Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gather & Gather and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gather & Gather
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
