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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a proud team at CH&CO, known for its commitment to quality and people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase options, and high street discounts.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
- Other info: Flexible shifts with opportunities for personal development and social events.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities – We are passionate about our growing team
- A great wellbeing strategy – including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Shift Patterns
Here’s an idea of what your shift patterns will be: Variable shifts.
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Hospitality Assistant in Liverpool employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Liverpool
✨Tip Number 1
Get to know the company! Research CH&CO and understand their values and what they stand for. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their pride-filled culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can deliver exceptional service. Role-play scenarios with friends or family to get comfortable with greeting guests and making recommendations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about working at CH&CO. They might share tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their pride in service.
We think you need these skills to ace Hospitality Assistant in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re looking for someone who can represent our brand with pride.
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match the job description, like your ability to work under pressure or your knowledge of food handling standards. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re busy too, so a tidy application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Gather & Gather
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss the dishes and make recommendations shows that you're genuinely interested in the role and can provide that personalised experience for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be ready to share instances where you collaborated effectively with others. Highlight how you communicate and support your colleagues, especially in high-pressure situations.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you take pride in delivering outstanding service. This will resonate well with the values of the company.