At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a passionate team at CH&CO, part of Compass Group UK&I.
- Benefits: Great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Other info: Enjoy regular social events and opportunities for personal development.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, teamwork, and ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 36 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand, but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- Great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Shift Pattern (36 hrs per week)
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Please note: This role is contracted to 36 weeks per year. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Assistant in High Wycombe employer: Gather & Gather
At CH&CO, we pride ourselves on creating a vibrant and inclusive work environment where our Hospitality Assistants can thrive. With a strong focus on personal development, exceptional training opportunities, and a supportive wellbeing strategy, we ensure that our team members feel valued and empowered. Join us in delivering outstanding service while enjoying regular social events and the chance to progress within a company that truly celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Catering Assistant in High Wycombe
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making our guests feel special.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of when you've gone above and beyond for customers – we love to see that!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality while also knowing you can represent our brand positively.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Gather & Gather
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss the dishes and make recommendations shows your passion for the role and your commitment to delivering exceptional service.
✨Showcase Your People Skills
As a Hospitality Assistant, you'll be the face of the business. Practice how you would greet customers and handle different situations. Think about examples from your past experiences where you've gone above and beyond for someone.
✨Demonstrate Team Spirit
Prepare to talk about your experience working in teams. Highlight times when you collaborated effectively or supported a colleague. This role values teamwork, so showing that you can contribute positively to a group is key.
✨Emphasise Your Ability to Handle Pressure
Working in a fast-paced environment is part of the job. Be ready to share examples of how you've managed stressful situations in the past, whether in hospitality or other roles. This will reassure them that you can thrive under pressure.
