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- Tasks: Lead retail operations and enhance fan experience at Charlton Stadium.
- Company: Dynamic hospitality company focused on sports venue services.
- Benefits: Competitive salary, exciting work environment, and opportunities for growth.
- Why this job: Join a passionate team and make a difference in the fan experience.
- Qualifications: Proven leadership experience and strong financial skills required.
- Other info: Work includes weekends and matchdays in a vibrant stadium setting.
The predicted salary is between 40000 - 45000 £ per year.
A hospitality company specializing in sports venue services is seeking a Head of Retail to lead operations at Charlton Stadium. Responsibilities include managing F&B retail operations, ensuring a high standard of fan experience, and overseeing a large team.
The ideal candidate will have significant experience in senior leadership roles, a strong financial acumen, and excellent people management skills.
A competitive salary of £40,000 – £45,000 annually is offered, with a working pattern of 5 out of 7 days, including weekends and matchdays.
Head of Stadium Retail & Fan Experience employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Stadium Retail & Fan Experience
✨Tip Number 1
Network like a pro! Reach out to people in the sports and hospitality industry, especially those connected to Charlton Stadium. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for fan experience! When you get the chance to interview, share your ideas on enhancing the retail and fan experience at the stadium. We want to see your vision!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle challenges in managing a large team or improving F&B operations. We love candidates who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the fan experience.
We think you need these skills to ace Head of Stadium Retail & Fan Experience
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports and fan experiences shine through. We want to see how your enthusiasm aligns with our mission to enhance the stadium experience!
Highlight Your Leadership Skills: Make sure to showcase your previous leadership roles and how you've successfully managed teams. We’re looking for someone who can inspire and lead a large team, so share those success stories!
Demonstrate Financial Acumen: Since financial management is key in this role, include examples of how you've handled budgets or improved profitability in past positions. We need someone who can keep our operations running smoothly and profitably.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Gather & Gather
✨Know Your Venue
Familiarise yourself with Charlton Stadium and its unique features. Understand the current retail operations and fan experience initiatives in place. This will show your genuine interest and help you discuss how you can enhance the experience for fans.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed large teams in the past. Use specific examples that highlight your ability to motivate staff, improve performance, and create a positive work environment.
✨Demonstrate Financial Savvy
Be ready to talk about your financial acumen. Discuss how you've managed budgets, increased revenue, or reduced costs in previous roles. This is crucial for a position that requires overseeing F&B retail operations.
✨Engage with Fan Experience Ideas
Think of innovative ideas to enhance the fan experience at the stadium. Be prepared to share these during the interview. Showing that you can think creatively about improving customer satisfaction will set you apart from other candidates.
