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- Tasks: Lead and manage a dynamic team at Charlton FC, overseeing catering for thousands of fans.
- Company: Join Gather & Gather, a top UK catering expert passionate about food and customer experience.
- Benefits: Enjoy perks like personal development, private medical care, and a holiday purchase scheme.
- Why this job: Be part of an exciting environment with a focus on teamwork, quality service, and community impact.
- Qualifications: Experience in contract catering, especially in stadia, with strong leadership and financial skills required.
- Other info: This role offers a competitive salary and the chance to work in a vibrant sports setting.
The predicted salary is between 55000 - 70000 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace and venue catering experts. We are passionate about great food and great coffee, putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager to work with us at Charlton FC. This position would suit an experienced GM within Stadia or a strong Deputy hungry for their first appointment as a GM. At Charlton, we are the exclusive caterer on site for both the stadium and training ground. We look after 19 retail kiosks and 800 hospitality covers on a match day, with the stadium holding 27,500 fans on a sellout match day and generally on average 15,000 people each game!
Location: SE7 8BL
Rate of pay: £65,000 - £70,000 per annum + amazing benefits + bonus
Working pattern: 40 hours per week, 5 over 7 shift pattern
Key Responsibilities:
- This is a hands-on position for an experienced operator
- Lead, manage and develop the team including 5 direct reports
- Experience with conference and events
- Ability to manage clients
- Full budget and financial responsibility
Our ideal candidate will:
- Have contract catering experience, ideally experience within Stadia
- Be service standard orientated
- Have good knowledge of food across fine dining and concourse catering
- Be a high-volume high-quality operator with strong financial/commercial acumen
- Have excellent communication and client management skills
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Locations
General Manager employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities of managing a venue like Charlton FC. Understanding the unique aspects of stadium catering, such as high-volume service and event management, will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the catering and hospitality industry, especially those with experience in stadia. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams in high-pressure environments. Be prepared to share specific examples that highlight your ability to develop staff and maintain service standards.
✨Tip Number 4
Research Gather & Gather's values and mission to align your approach with their culture. Demonstrating a genuine passion for great food and customer service will resonate well with the hiring team and show that you're a good fit for their organisation.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and stadia management. Emphasise your leadership skills and any achievements in managing teams or budgets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service excellence. Mention specific experiences that align with the responsibilities of the General Manager role at Gather & Gather.
Highlight Relevant Skills: In your application, focus on your financial acumen, client management abilities, and experience with high-volume operations. Use examples to demonstrate how you've successfully managed similar challenges in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gather & Gather
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Financial Acumen
Since the role involves full budget responsibility, brush up on your financial management skills. Be ready to talk about how you've handled budgets, maximised profits, and made cost-effective decisions in previous roles.
✨Highlight Your Catering Experience
With a focus on contract catering, especially within stadia, make sure to emphasise your relevant experience. Discuss specific challenges you've faced in high-volume settings and how you overcame them.
✨Prepare for Client Management Scenarios
Excellent communication and client management skills are crucial. Think of examples where you've successfully managed client relationships, resolved conflicts, or improved service standards to enhance customer satisfaction.
