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- Tasks: Lead daily operations for catering and hospitality, ensuring top-notch food quality and client satisfaction.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK and Ireland, passionate about great food.
- Benefits: Enjoy perks like free parking, a pension scheme, digital GP access, and exclusive travel discounts.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact in catering events.
- Qualifications: Previous experience in Contract Catering is essential; strong client relationship management and attention to detail required.
- Other info: Flexible working hours with occasional weekends; a culture that celebrates diversity and empowers all employees.
The predicted salary is between 37800 - 58500 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager at our Motorsport site.
Location: TN163BN
Shift Pattern: 40 hours per week, predominantly Monday-Friday between 07:00-17:00 with occasional weekends and overnight when required.
Salary: £46,800 per annum + (Overnight 1.5 premium)
Key Responsibilities:
- Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas.
- Supervise a core team of 6 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events.
- Develop and sustain strong working relationships with the relevant clients at the individual business.
- Be the first point of reference for all client comments and concerns and take any necessary action.
- Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives and service level agreements are being met.
- Ensure the site achieves the financial targets agreed with the client in line with the budget.
- Prepare, produce and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken.
- To keep up to date with all COSHH and HACCP procedures and methods.
Our Ideal Candidate:
- Previous experience within Contract Catering is essential.
- Excellent client relationship management.
- Organised with great attention to detail.
- Innovative and creative, experienced within the 3 service styles we offer - race catering, hospitality and retail.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Onsite free car parking.
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
You can share all discounts and offers with your friends and families.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
General Manager employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the specific catering services offered at Gather & Gather, especially in the Motorsport sector. Understanding their unique offerings will help you demonstrate your knowledge and passion during any discussions.
✨Tip Number 2
Network with current or former employees of Gather & Gather to gain insights into the company culture and expectations for the General Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in managing teams and client relationships, as these are crucial for the role. Think of specific examples where you've successfully led a team or resolved client issues to showcase your skills.
✨Tip Number 4
Stay updated on industry trends in contract catering and hospitality. Being knowledgeable about current practices and innovations can help you present yourself as a forward-thinking candidate who can contribute to the company's growth.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and client relationship management. Use specific examples that demonstrate your leadership skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention how your innovative approach aligns with the values of Gather & Gather and how you can contribute to their success.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed teams or coordinated catering services. Include metrics or achievements that illustrate your ability to meet financial targets and client satisfaction.
Showcase Your Understanding of Industry Standards: Demonstrate your knowledge of COSHH and HACCP procedures in your application. This shows that you are not only experienced but also committed to maintaining high standards in food safety and quality.
How to prepare for a job interview at Gather & Gather
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and trained teams in the past. Highlight any specific achievements that demonstrate your ability to manage and inspire others.
✨Understand the Catering Industry
Familiarise yourself with the latest trends and challenges in the contract catering sector. Be ready to discuss how you can apply innovative ideas to enhance service quality and client satisfaction, especially in areas like race day catering and hospitality.
✨Prepare for Client Relationship Questions
Since client relationship management is crucial for this role, think of examples where you've successfully managed client expectations or resolved issues. Be ready to explain how you build and maintain strong relationships with clients.
✨Demonstrate Financial Acumen
You'll need to prepare financial reports and meet budget targets. Brush up on your financial management skills and be ready to discuss how you've previously achieved financial goals in your roles. Mention any experience with budgeting or financial reporting.
