At a Glance
- Tasks: Prepare and serve food with flair while ensuring a welcoming atmosphere.
- Company: Join Gather & Gather, a leading workplace catering expert at UCL.
- Benefits: Enjoy competitive pay, personal development, and a range of perks.
- Other info: Flexible hours with opportunities for social events and career growth.
- Why this job: Be part of a passionate team that values great food and customer experience.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
The predicted salary is between 13.79 - 13.79 £ per hour.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Front of House Assistant at UCL Marshgate Refectory.
Location: University College London
Rate of pay: £13.79 per hour
Working pattern: Casual Hours
Responsibilities:
- Prepare service counters as required for service in line with CH&CO standards and ensure the availability of product during all service periods.
- Ensure that service counters and dining areas display appropriate merchandising under the guidance of the General Manager/Chef Manager and ensure that all products are correctly priced, labelled and in date.
- Serve all food to the highest standard and in line with the CH&CO style using the correct tools and presentation techniques.
- Assist in the preparation of tables and ensure all cutlery and glassware is polished.
- Assist with any food preparation in kitchen to the CH&CO standard as required.
Benefits:
- Great operational training and development.
- Personal Development and Training opportunities – We are passionate about our team growing with us.
- Life assurance scheme.
- Pension scheme.
- Private medical.
- Eye care.
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- Regular social events and communication with our leaders.
- A holiday purchase scheme.
- Season ticket loans.
- Volunteering days.
- Professional subscriptions.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
- Cycle to work scheme.
Additional UCL Contract Benefits: 41 days paid leave (27 days annual leave + 8).
Front of House Assistant employer: Gather & Gather
Gather & Gather is an exceptional employer, offering a vibrant work culture at University College London where employees are valued and supported. With a strong focus on personal development, comprehensive benefits including private medical care, and a commitment to employee wellbeing, we ensure that our Front of House Assistants thrive in a rewarding environment while enjoying the perks of working in one of the UK's leading catering firms.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Gather & Gather and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Gather & Gather that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Gather & Gather.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Gather & Gather get a sense of who you are beyond your experience!
How to prepare for a job interview at Gather & Gather
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Gather & Gather and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
