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- Tasks: Lead a vibrant hospitality team, ensuring exceptional service and memorable experiences for guests.
- Company: Join Company of Cooks, a leader in the UK’s cultural dining scene.
- Benefits: Enjoy personal development, health support, holiday allowance, and fun social events.
- Why this job: Be part of a creative community that brings venues to life through food and service.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills required.
- Other info: Flexible Monday to Friday shifts with opportunities for growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
We are looking for a Hospitality Team Leader to join our team in London. Our values — Craft, Creativity and Community — guide everything we do. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity.
Working Pattern: Monday - Friday, 40 hours per week, shifts can fall anytime between 8am and latest finish 11pm; flexibility is a must.
Responsibilities:
- To be polite, professional and friendly at all times with customers, clients and colleagues
- Set up rooms for bookings and events according to standard procedures
- Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences
- Lead drinks and canapes receptions for up to 70 guests
- Work closely with the events supervisor and line manager, listening and aligning with the event vision and organizational standards
- Ensure all equipment is properly placed, clean, and presentable
- Polishing and preparation of glassware, silverware, and crockery prior to and during events
- Receive, check, and store deliveries for upcoming events and meetings
- Demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
Qualifications:
- Have prior experience in the hospitality industry
- Strong leadership and communication skills
- Excellent customer service skills
- Problem-solving abilities
- Organizational and time management skills
- Ability to remain calm under pressure
Benefits:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Hospitality Team Leader Monday - Friday in City of Westminster employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader Monday - Friday in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Company of Cooks' values of Craft, Creativity, and Community. This will help you connect with the team and show that you're not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 2
Practice your people skills! As a Hospitality Team Leader, you'll be interacting with customers and colleagues all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experience where you've led a team or solved a problem under pressure. Be ready to share these stories during your interview to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Company of Cooks family. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Team Leader Monday - Friday in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for food and service shine through! We want to see how you connect with our values of Craft, Creativity, and Community. Share any experiences that highlight your passion for the hospitality industry.
Tailor Your Application: Make sure to customise your application to fit the role of Hospitality Team Leader. Highlight your leadership skills and any relevant experience in managing events or teams. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Professional Yet Friendly: Remember, we value politeness and professionalism. Use a friendly tone in your writing while maintaining a level of professionalism. This will give us a glimpse of how you might interact with customers and colleagues in our vibrant environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Company of Cooks!
How to prepare for a job interview at Gather & Gather
✨Know Your Stuff
Before the interview, make sure you research Company of Cooks and their values: Craft, Creativity, and Community. Understand their approach to hospitality and think about how your experience aligns with their mission. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Hospitality Team Leader, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure excellent customer service.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to solve problems on the spot in a hospitality setting. Whether it was dealing with a difficult customer or managing unexpected changes during an event, share these stories to highlight your quick thinking and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
