At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join CH&CO, a vibrant part of Compass Group UK&I, where individuality is celebrated.
- Benefits: Enjoy great training, wellbeing support, holiday purchase options, and high street discounts.
- Other info: Opportunities for personal development and career progression in a supportive team.
- Why this job: Be the face of our brand and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, strong communication skills, and ability to thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part time basis, contracted to 25 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Benefits:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant in Chester employer: Gather & Gather
At CH&CO, we pride ourselves on creating a vibrant and inclusive work environment where our Hospitality Assistants can thrive. With a strong focus on personal development, exceptional training opportunities, and a commitment to employee wellbeing, we ensure that our team members feel valued and empowered. Join us in delivering outstanding service while enjoying benefits like a holiday purchase scheme and access to high street discounts, all within a supportive and dynamic team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make a guest's experience unforgettable. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look polished and professional. It’s all about making a great first impression, so choose an outfit that reflects the hospitality vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality Assistant in Chester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Tailor Your Application:Make sure to tailor your application to the Hospitality Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like teamwork and communication. This shows us that you understand the job and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Gather & Gather
✨Know the Company and Its Values
Before your interview, take some time to research CH&CO and understand their values. They pride themselves on exceptional customer service and a positive brand image, so be ready to discuss how you can contribute to that culture.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, your ability to deliver outstanding service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for service and your fit for the role.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of situations where you successfully handled pressure. Share these stories during your interview to show that you can thrive under similar conditions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate individual contributions. This shows your genuine interest in the role and the company.
