At a Glance
- Tasks: Drive our electric vans and deliver exceptional customer service with a smile.
- Company: Join CH&CO, a company that values pride in food, brand, and people.
- Benefits: Enjoy great training, wellbeing support, social events, and holiday purchase options.
- Why this job: Be the face of our business and create memorable experiences for our guests.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
The predicted salary is between 1300 - 1600 Β£ per month.
We're looking for a Hospitality Assistant & Driver for our small electric vans who will be the face of our business, delivering exceptional customer service for CH&CO on a casual basis. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities β We are passionate about our growing team
- A great wellbeing strategy β including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
- Variable shifts
Responsibilities
- Driving a small electric van within a small radius around the UCL premises
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
Hospitality Assistant / Driver employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality Assistant / Driver
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
β¨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
β¨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand with pride.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality Assistant / Driver
Some tips for your application π«‘
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for hospitality and customer service. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant & Driver. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what weβre looking for!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do β just follow the prompts!
How to prepare for a job interview at Gather & Gather UK
β¨Know the Company
Before your interview, take some time to research CH&CO and their values. Understanding their commitment to exceptional customer service and pride in their food will help you align your answers with what theyβre looking for.
β¨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding service, prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create a seamless experience will impress the interviewers.
β¨Be Ready to Discuss Teamwork
As an excellent team player, be prepared to talk about how youβve collaborated with others in previous roles. Share specific instances where your communication skills helped resolve issues or improve service delivery.
β¨Demonstrate Your Initiative
This role requires someone who can take initiative. Think of times when you made decisions that positively impacted customers or your team. Showing that you can think on your feet will set you apart from other candidates.