Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of our business, delivering exceptional customer service and creating memorable experiences.
- Company: Join CH&CO, a vibrant part of Compass Group UK&I, where pride in our people shines.
- Benefits: Enjoy great training, wellbeing support, free meals, and discounts at high street stores.
- Why this job: Make a real impact by delighting guests and being part of a passionate team.
- Qualifications: A passion for service, great communication skills, and the ability to thrive under pressure.
- Other info: Diverse and inclusive culture with opportunities for personal growth and regular social events.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
- Free meals
Shift Patterns
Variable shifts
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make a guest's experience unforgettable. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you love delivering outstanding service and making guests feel special.
Be Personal: Make your application personal by sharing specific experiences where you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Know the Brand: Familiarise yourself with CH&CO and our values. Mentioning how you align with our brand and what we stand for can really make your application stand out to us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gather & Gather UK
✨Know the Menu Inside Out
As a Hospitality Assistant, you'll need to be knowledgeable about the menu. Before your interview, take some time to familiarise yourself with the dishes and any special offerings. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond for a guest. This will demonstrate your passion for hospitality and your ability to create a delightful experience for customers.
✨Emphasise Teamwork and Communication
Since being an excellent team player is crucial for this role, prepare to discuss your experiences working in teams. Highlight how you communicate effectively with colleagues and contribute to a positive work environment. This will show that you understand the importance of collaboration in delivering great service.
✨Demonstrate Your Ability to Handle Pressure
Working in hospitality can be fast-paced and demanding. Be prepared to talk about times when you've successfully managed stressful situations. Share how you stayed calm under pressure and maintained high standards of service, as this will reassure your interviewers that you can thrive in a busy environment.
