At a Glance
- Tasks: Supervise events, coordinate refreshments, and ensure exceptional customer service.
- Company: Join Company of Cooks, a leader in hospitality at iconic UK venues.
- Benefits: Enjoy personal development, health support, and a great wellbeing strategy.
- Why this job: Be part of a creative team that brings cultural spaces to life through food.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
- Other info: Work Monday to Friday with opportunities for social events and career growth.
The predicted salary is between 28000 - 36000 £ per year.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity.
Location: London, SW1H 9JJ
Rate of Pay: £32,000 per annum
Working Pattern: Monday - Friday, 40 hours per week, occasionally required a few times per year on a Saturday.
Key Responsibilities:- To be polite, professional and friendly at all times with customers, clients and colleagues.
- Set up rooms for bookings and events according to the standard procedures.
- Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences.
- To supervise drinks and canapes receptions for up to 150 guests.
- Fine Dining experience.
- Work closely with the line manager, listening and align with the event vision and organizational standards.
- Ensure all equipment is properly placed, clean, and presentable.
- Receive, check, and store deliveries for upcoming events and meetings.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Have prior experience in the hospitality industry.
- Have experience in a similar role.
- Strong leadership and communication skills.
- Excellent customer service skills.
- Problem-solving abilities.
- Organizational and time management skills.
- Ability to remain calm under pressure.
- Personal Development and Training opportunities.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, Eye care.
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- Regular social events and communication with our leaders.
- A holiday purchase scheme.
- Volunteering days.
- Professional subscriptions.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
Hospitality and Events Supervisor Monday - Friday employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Supervisor Monday - Friday
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and service shine through. Share stories about your experiences and how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared to demonstrate your skills! If you're asked to coordinate a mock event or set up a room during the interview, show us your organisational flair and attention to detail. This is your chance to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Company of Cooks.
We think you need these skills to ace Hospitality and Events Supervisor Monday - Friday
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for food and people shine through! We want to see how your experiences align with our values of Craft, Creativity, and Community. Share specific examples that highlight your passion for the hospitality industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in hospitality and events, and don’t forget to mention any fine dining experience you have. We appreciate candidates who take the time to connect their skills with what we do!
Be Professional Yet Friendly: Remember, we’re all about being polite and friendly! Your written application should reflect this tone. Use a warm and approachable style while maintaining professionalism. This will give us a taste of how you interact with customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Company of Cooks!
How to prepare for a job interview at Gather & Gather UK
✨Know Your Stuff
Familiarise yourself with Company of Cooks and their values: Craft, Creativity, and Community. Be ready to discuss how your experience aligns with these principles and how you can contribute to bringing places to life through food and service.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your leadership, customer service skills, and ability to handle events. Think about times when you exceeded customer expectations or solved problems under pressure, as these will resonate well with the interviewers.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about their approach to event management or how they maintain high standards in customer service. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to build confidence. Focus on articulating your thoughts clearly and maintaining a friendly, professional demeanour. Remember, the interview is not just about answering questions but also about making a great impression!