At a Glance
- Tasks: Oversee cafe operations, ensuring smooth service and exceptional food experiences.
- Company: Join CH&CO, part of Compass Group UK&I, where individuality is celebrated.
- Benefits: Enjoy great training, wellbeing support, holiday purchase options, and high street discounts.
- Why this job: Be part of a team that values diversity and empowers you to excel.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: Full-time role with a supportive culture and opportunities for career progression.
The predicted salary is between 28800 - 43200 Β£ per year.
We\βre recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 35 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you\βll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we\βve developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities β We are passionate about our growing team
- A great wellbeing strategy β including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here\βs an idea of what your shift patterns will be: Rotating shifts
Could you shine as CH&CO\βs next Assistant Cafe Manager? Here\βs what you need to know before applying:
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
Job Reference: com/1901/47605001/52785770/BU #Gather and Gather
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
Assistant Cafe Manager employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Cafe Manager
β¨Tip Number 1
Familiarise yourself with the values and culture of Compass Group UK&I. Understanding their commitment to exceptional customer service and team empowerment will help you align your approach during interviews and discussions.
β¨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to manage teams and deliver outstanding customer service. Highlighting these instances can showcase your suitability for the role.
β¨Tip Number 3
Network with current or former employees of CH&CO or Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
β¨Tip Number 4
Showcase your passion for food and customer service in any conversations or interviews. Being able to articulate why you love this industry and how you can contribute to creating incredible food experiences will set you apart.
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the food and hospitality industry. Emphasise any previous roles where you managed teams or provided exceptional customer service, as these are key aspects of the Assistant Cafe Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences that demonstrate your ability to motivate a team and manage operations effectively. Personalise it to reflect why you want to work with Compass Group UK&I.
Highlight Relevant Skills: In your application, clearly outline your communication and organisational skills. Provide examples of how you've successfully managed inventories, budgets, or training in past roles, as these are crucial for the Assistant Cafe Manager role.
Show Enthusiasm for Development: Express your eagerness to grow within the company. Mention any personal development initiatives you've undertaken in the past and how you plan to continue upskilling in this new role, aligning with the company's commitment to employee growth.
How to prepare for a job interview at Gather & Gather UK
β¨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
β¨Demonstrate Team Leadership Skills
Highlight your experience in managing teams and motivating staff. Be prepared to discuss how youβve successfully led a team in the past, including any challenges you faced and how you overcame them.
β¨Prepare for Operational Questions
Since the role involves overseeing catering operations, be ready to answer questions about inventory management, budget monitoring, and implementing action plans. Think of relevant experiences where you successfully managed these aspects.
β¨Emphasise Your Communication Skills
Excellent communication is key in this role. Prepare to discuss how you effectively liaise between team members and management, ensuring everyone is on the same page. Use examples that showcase your ability to communicate clearly and effectively.