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- Tasks: Oversee cafe operations, ensuring exceptional food and customer service.
- Company: Join CH&CO, part of Compass Group UK&I, a diverse and inclusive workplace.
- Benefits: Great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Why this job: Kickstart your catering career in a supportive environment that values individuality.
- Qualifications: Experience in customer service and team management with strong communication skills.
- Other info: Dynamic role with opportunities for personal development and career progression.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full-time basis, contracted to 35 hours per week. As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you will have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Benefits:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Shift patterns:
Here’s an idea of what your shift patterns will be: Rotating shifts
Responsibilities:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal candidate:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Cafe Manager employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group UK&I's social media and website. Understanding their values and what they celebrate can help you connect during your chat.
✨Tip Number 2
Practice your people skills! As an Assistant Cafe Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for food and service! Be ready to share your favourite food experiences or how you've gone above and beyond for customers in the past. This will show you're genuinely excited about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for exceptional food and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV: Make sure to tailor your CV to highlight your previous experience in similar roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gather & Gather UK
✨Know Your Menu
Familiarise yourself with the cafe's menu and any special offerings. Being able to discuss the food and drink options confidently shows your passion for exceptional food and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in previous roles. Highlight specific situations where you’ve led by example, managed conflicts, or improved team performance. This will demonstrate your ability to manage and inspire others.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good communication is key in this role, so be ready to discuss how you would liaise between the team and management effectively.
✨Emphasise Your Customer Service Passion
Be prepared to share stories that showcase your commitment to exceptional customer service. Discuss how you’ve gone above and beyond to create memorable experiences for customers, as this aligns perfectly with the company’s values.
