Retail Supervisor

Retail Supervisor

Oxford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise a team, manage deliveries, and ensure high-quality service.
  • Company: Join CH&CO, part of Compass Group UK&I, known for its inclusive culture.
  • Benefits: Enjoy operational training, wellbeing support, holiday purchase options, and high street discounts.
  • Why this job: Progress your career in a supportive environment that celebrates individuality and rewards excellence.
  • Qualifications: Experience in supervising teams, excellent communication, and a positive attitude required.
  • Other info: Flexible shifts and a commitment to diversity and empowerment.

The predicted salary is between 28800 - 42000 £ per year.

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of operations in CH&CO on a full-time basis, contracted to 35 hours per week.

Role Overview

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Benefits & Development Opportunities

  • Operational training and development
  • Life assurance scheme
  • Personal development and training opportunities
  • Wellbeing strategy, including access to our Employee Assistance Programme
  • Regular social events and communication with leaders
  • Holiday purchase scheme
  • High street discount vouchers

Shift Patterns

Variable shifts.

Key Responsibilities

  • Checking and storing deliveries promptly and correctly
  • Supervising a team, creating a positive and supportive environment
  • Being a responsible key holder
  • Using the till, taking orders, and processing payments
  • Assisting with weekly bookwork and other duties
  • Producing weekly rotas following managerial guidelines
  • Placing stock orders to maintain inventory levels
  • Delegating tasks and ensuring team proactivity
  • Ensuring compliance with Food Handling & Hygiene standards
  • Adhering to Health & Safety regulations

Ideal Candidate Profile

  • Experience supervising frontline teams in a similar environment
  • Excellent communication skills with a focus on customer service
  • Team player with a positive attitude
  • Ability to work under pressure while maintaining positivity

Additional Information

Job Reference: com/0905/48647001/52737911/BU

#Gather and Gather CH&CO, part of Compass Group UK&I, is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities for career advancement. We celebrate diversity and strive to create a culture of respect and empowerment.

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Contact Detail:

Gather & Gather UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with the company culture at CH&CO. Understanding their values and commitment to inclusivity will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.

✨Tip Number 2

Highlight your experience in supervising teams in similar retail environments. Be ready to share specific examples of how you've created positive work atmospheres and handled challenges, as this will demonstrate your capability to excel in the role.

✨Tip Number 3

Prepare to discuss your customer service philosophy. Since the role emphasises excellent communication skills, think about how you can convey your approach to ensuring customer satisfaction and team collaboration.

✨Tip Number 4

Show enthusiasm for personal development opportunities. Mention any relevant training or certifications you've pursued, and express your eagerness to grow within the company, which aligns with their investment in employee development.

We think you need these skills to ace Retail Supervisor

Team Leadership
Customer Service Skills
Communication Skills
Inventory Management
Time Management
Problem-Solving Skills
Cash Handling
Food Safety Knowledge
Health & Safety Compliance
Organisational Skills
Ability to Work Under Pressure
Positive Attitude
Delegation Skills
Operational Training

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams and customer service. Use specific examples that demonstrate your ability to maintain high standards and work under pressure.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Retail Supervisor role. Mention how your skills align with the responsibilities listed in the job description, such as team supervision and compliance with health and safety regulations.

Showcase Your Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully interacted with customers and led a team, as these are crucial for the role.

Highlight Your Team Player Attitude: Demonstrate your ability to work collaboratively by sharing experiences where you contributed to a positive team environment. This will resonate well with the company's focus on creating a supportive atmosphere.

How to prepare for a job interview at Gather & Gather UK

✨Showcase Your Supervisory Experience

Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance. This will demonstrate your capability to lead and create a positive environment.

✨Emphasise Customer Service Skills

Since the role focuses on customer service, share instances where you went above and beyond for customers. Discuss how you handled difficult situations and maintained a positive attitude under pressure, as this aligns with the company's values.

✨Familiarise Yourself with Food Safety Standards

Understanding Food Handling & Hygiene standards is crucial for this position. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your previous roles. This shows your commitment to maintaining high operational standards.

✨Prepare Questions About Team Dynamics

Think of insightful questions to ask about the team you'll be supervising. Inquire about their current challenges or successes. This not only shows your interest in the role but also your proactive approach to understanding team dynamics.

Retail Supervisor
Gather & Gather UK
Location: Oxford
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