Cafe Supervisor in Norwich

Cafe Supervisor in Norwich

Norwich Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise cafe operations, ensuring quality service and a positive team environment.
  • Company: Join CH&CO, part of Compass Group UK&I, where individuality is celebrated.
  • Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and high street discounts.
  • Why this job: Make a real impact in a vibrant cafe while developing your career.
  • Qualifications: Experience in supervising teams, strong communication, and a customer-focused attitude.
  • Other info: Dynamic workplace with opportunities for personal growth and regular social events.

The predicted salary is between 28800 - 43200 Β£ per year.

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

  • Great operational training and development
  • Life assurance scheme
  • Personal Development and Training opportunities - We are passionate about our growing team
  • A great wellbeing strategy - including access to our Employee Assistance Programme
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Access to some great high street discount vouchers

Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

  • Ensuring all deliveries are checked and stored promptly and correctly
  • Supervising a team, creating a positive environment where the team feel welcomed and supported
  • Being a responsible key holder
  • Assisting with weekly bookwork and any other duties that are necessary
  • Producing weekly rotas following the manager's guidelines
  • Placing orders for stock to maintain the correct stock levels
  • Delegating where necessary and ensuring the team are proactive at all times
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

  • Have previous experience supervising frontline teams within a similar environment
  • Possess good communication skills with a focus on great Customer Service
  • Be a team player with a can-do attitude
  • Have the ability to work under pressure whilst maintaining a positive attitude

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Cafe Supervisor in Norwich employer: Gather & Gather UK

At CH&CO, we pride ourselves on being an exceptional employer that prioritises the well-being and development of our team members. As a Cafe Supervisor, you will benefit from comprehensive training, a supportive work culture, and numerous opportunities for personal growth, all while enjoying perks like a holiday purchase scheme and access to high street discounts. Join us in a vibrant environment where individuality is celebrated, and your contributions are recognised and rewarded.
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Contact Detail:

Gather & Gather UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Cafe Supervisor in Norwich

✨Tip Number 1

Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your communication skills! As a Cafe Supervisor, you'll need to lead a team and provide excellent customer service. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.

✨Tip Number 3

Show off your leadership experience! Think of specific examples where you've successfully supervised a team or handled a challenging situation. Be ready to share these stories during your interview to demonstrate your capability.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This small gesture can leave a lasting impression and shows your enthusiasm for the role.

We think you need these skills to ace Cafe Supervisor in Norwich

Supervisory Skills
Customer Service
Communication Skills
Team Leadership
Operational Training
Stock Management
Food Handling & Hygiene Compliance
Health & Safety Regulations
Ability to Work Under Pressure
Positive Attitude
Delegation Skills
Bookkeeping Assistance
Rota Management

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the Cafe Supervisor role shine through. We want to see how much you care about delivering great customer service and creating a positive team environment.

Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We love seeing specific examples of how you've supervised teams or handled busy shifts in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the perfect fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Gather & Gather UK

✨Know Your Stuff

Before the interview, make sure you understand the role of a Cafe Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like supervising a team and ensuring food hygiene standards. This will help you answer questions confidently and show that you're genuinely interested.

✨Showcase Your Leadership Skills

As a Cafe Supervisor, you'll be leading a team, so be ready to share examples of your previous supervisory experience. Think about times when you've created a positive environment or handled challenges effectively. This will demonstrate your ability to lead and support your team.

✨Emphasise Customer Service

Great customer service is crucial in this role. Prepare to discuss how you've gone above and beyond for customers in the past. Share specific stories that highlight your communication skills and your can-do attitude, as these are key traits they’re looking for.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about their training programmes or how they celebrate individuality within the team. It’s a great way to engage and leave a lasting impression.

Cafe Supervisor in Norwich
Gather & Gather UK
Location: Norwich

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