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- Tasks: Lead daily operations in catering, ensuring top-notch food quality and client satisfaction.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK & Ireland.
- Benefits: Enjoy perks like personal development, onsite parking, private medical eligibility, and holiday purchase schemes.
- Why this job: Be part of a passionate team that values employees and offers a vibrant work culture.
- Qualifications: Experience in Contract Catering and excellent client relationship management are essential.
- Other info: Flexible working hours with occasional weekends and overnight shifts.
The predicted salary is between 40000 - 52000 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager.
Location: Biggin Hill, TN16 3BN
Rate of pay: £46,800 per annum (Overnight 1.5 premium)
Working Pattern: Monday-Friday between 07:00-17:00 with occasional weekends and overnight when required, 40 hours per week
Key Responsibilities:
- Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas.
- Supervise a core team of 6 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events.
- Develop and sustain strong working relationships with the relevant clients at the individual business.
- Be the first point of reference for all client comments and concerns and take any necessary action.
- Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives and service level agreements are being met.
- Ensure the site achieves the financial targets agreed with the client in line with the budget.
- Prepare, produce and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken.
- To keep up to date with all COSHH and HACCP procedures and methods.
Our Ideal Candidate:
- Previous experience within Contract Catering is essential.
- Excellent client relationship management.
- Organised with great attention to detail.
- Innovative and creative, experienced within the 3 service styles we offer - race catering, hospitality and retail.
What's in it for you?
- Personal Development and Training opportunities.
- Onsite Parking.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Private medical eligibility.
- Eye care.
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- Regular social events and communication with our leaders.
- A holiday purchase scheme.
- Volunteering days.
- Professional subscriptions.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
General Manager employer: Gather & Gather UK
Contact Detail:
Gather & Gather UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the specific catering services offered by Gather & Gather, especially in Business & Industry and race day catering. Understanding their unique offerings will help you demonstrate your knowledge during interviews and show how you can contribute to their success.
✨Tip Number 2
Network with professionals in the catering industry, particularly those who have experience in contract catering. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Highlighting your ability to motivate and train staff will resonate well with the responsibilities of a General Manager at Gather & Gather.
✨Tip Number 4
Research the latest trends in food quality and client satisfaction within the catering industry. Being able to speak knowledgeably about these topics will not only impress during interviews but also show your commitment to maintaining high standards in line with Gather & Gather's values.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and client relationship management. Use specific examples that demonstrate your leadership skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and service. Mention how your previous roles align with the responsibilities of the General Manager position and express your enthusiasm for working with Gather & Gather.
Highlight Relevant Skills: In your application, emphasise your organisational skills, creativity, and experience with different service styles. Be sure to mention any familiarity with COSHH and HACCP procedures, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gather & Gather UK
✨Know Your Catering Basics
Make sure you brush up on your knowledge of contract catering, especially in relation to Business & Industry services. Be prepared to discuss your previous experiences and how they relate to the specific catering styles mentioned in the job description.
✨Demonstrate Leadership Skills
As a General Manager, you'll be leading a team. Think of examples from your past where you've successfully motivated and trained staff. Be ready to share how you handle team dynamics and ensure effective teamwork during busy events.
✨Client Relationship Management
Gather & Gather places a strong emphasis on client satisfaction. Prepare to discuss how you've built and maintained relationships with clients in the past, and be ready to provide examples of how you've handled client feedback or concerns.
✨Financial Acumen is Key
Since you'll be responsible for financial reporting and meeting budget targets, be prepared to talk about your experience with financial management. Bring examples of how you've achieved financial goals in previous roles and how you plan to do so in this position.
