At a Glance
- Tasks: Provide top-notch technical support to customers in parks, museums, and attractions.
- Company: Join Gateway Ticketing Systems, a leader in the ticketing industry.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Other info: Dynamic role with occasional travel and a supportive team culture.
- Why this job: Make a difference by helping customers solve tech issues in exciting environments.
- Qualifications: Fluent in English and French with strong troubleshooting skills.
The predicted salary is between 45000 - 55000 £ per year.
Gateway Ticketing Systems UK is seeking a Technical Support Analyst (UK Remote, bilingual English & French) to provide second-line technical support for customers across parks, museums, zoos and attractions.
You will triage requests via phone, email, and portal and document solutions for rapid resolutions.
The role requires fluent English and French, strong troubleshooting skills, and ability to manage multiple tasks under pressure.
Travel up to 10% and MS Office proficiency are expected.
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Bilingual Tech Support Analyst (EN/FR) – Remote UK employer: Gateway Ticketing Systems, Inc.
Gateway Ticketing Systems UK is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture, where bilingual talents are celebrated. With opportunities for professional growth and development, particularly in the dynamic tech support field, employees enjoy the flexibility of remote work while contributing to meaningful projects that enhance visitor experiences at attractions across the UK. The company also offers competitive benefits and a supportive environment that encourages innovation and teamwork.
Contact Details:
Gateway Ticketing Systems, Inc. Recruitment Team
