Hybrid Customer Service & Scheduling Administrator
Hybrid Customer Service & Scheduling Administrator

Hybrid Customer Service & Scheduling Administrator

Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate property valuation appointments through calls and emails while managing team schedules.
  • Company: A friendly property valuation firm in Derby with a supportive team culture.
  • Benefits: Full-time hours, hybrid work model, and a collaborative environment.
  • Why this job: Join a dynamic team and enhance your customer service skills in a flexible setting.
  • Qualifications: Confident communicator with MS Office experience and GCSEs in English and Maths.

The predicted salary is between 25000 - 32000 £ per year.

A property valuation firm in Derby is seeking a Customer Service Administrator to join their booking team. The role involves calling and emailing clients to arrange property valuation appointments while ensuring efficient scheduling within the team.

Candidates must be confident communicators, experienced with MS Office, and hold a GCSE in English and Maths. The position is full-time with a hybrid work model, supporting work from home on specific days. A friendly disposition and teamwork spirit are essential.

Hybrid Customer Service & Scheduling Administrator employer: Gateway Surveyors

Join a dynamic property valuation firm in Derby, where we prioritise a supportive work culture and employee development. With a hybrid work model, you can enjoy the flexibility of working from home while being part of a collaborative team that values your contributions. We offer competitive benefits and opportunities for growth, making us an excellent employer for those seeking a rewarding career in customer service.
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Contact Detail:

Gateway Surveyors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Customer Service & Scheduling Administrator

✨Tip Number 1

Make sure to brush up on your communication skills! Since you'll be calling and emailing clients, practice how you present yourself. A friendly tone can go a long way in making a great first impression.

✨Tip Number 2

Familiarise yourself with MS Office if you haven't already. Being comfortable with tools like Excel and Word will help you stand out, especially when scheduling appointments and managing client information.

✨Tip Number 3

Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in the past. This role is all about collaboration, so let them know you're a team player.

✨Tip Number 4

Don't forget to apply through our website! We want to see your application come through directly, so make it easy for us to find you. Plus, it shows you're keen on joining our team!

We think you need these skills to ace Hybrid Customer Service & Scheduling Administrator

Customer Service Skills
Communication Skills
Scheduling Skills
MS Office Proficiency
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Confident Telephone Skills
Email Communication Skills
GCSE in English
GCSE in Maths

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role involves calling and emailing clients, make sure your written application reflects your confidence in communication. Use clear and friendly language to demonstrate how you can connect with clients effectively.

Highlight Your Scheduling Experience: If you've got experience in scheduling or administration, don’t hold back! Share specific examples in your application that showcase your ability to manage appointments efficiently and work well within a team.

Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your proficiency with MS Office and how your skills align with the requirements of the Customer Service Administrator role.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Gateway Surveyors

✨Know the Company Inside Out

Before your interview, take some time to research the property valuation firm. Understand their services, values, and any recent news. This will not only help you answer questions more confidently but also show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

As a Customer Service Administrator, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully handled client interactions in the past.

✨Demonstrate Your Scheduling Savvy

Since the role involves efficient scheduling, be ready to discuss your experience with managing appointments or using scheduling tools. If you have specific examples of how you've optimised schedules in previous roles, share those!

✨Emphasise Teamwork and Positivity

The job requires a friendly disposition and a spirit of teamwork. Think of instances where you've worked well in a team or contributed positively to a work environment. Highlighting these experiences will show that you're a great fit for their culture.

Hybrid Customer Service & Scheduling Administrator
Gateway Surveyors
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