Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage live support cases and troubleshoot technical issues in a fast-paced environment.
- Company: Leading telecom technology company based in Milton Keynes.
- Benefits: Competitive salary, hybrid working options, and a supportive team culture.
- Why this job: Join a dynamic team and ensure high availability of critical services.
- Qualifications: Hands-on experience with Windows and Linux services, plus strong communication skills.
- Other info: Great opportunity for career growth in a thriving tech industry.
The predicted salary is between 30000 - 42000 £ per year.
A telecom technology company in Milton Keynes is seeking an Application Support Engineer to manage live support cases, troubleshoot technical issues, and work collaboratively with development teams. This role demands hands-on experience with Windows and Linux services in a production environment, as well as excellent communication skills in a B2B context. The successful candidate will thrive in maintaining uptime and delivering software solutions efficiently. This position offers competitive salary and hybrid working options.
Production Support Engineer – High-Availability Platform in Milton Keynes employer: Gateway Retreat Pty Ltd
Contact Detail:
Gateway Retreat Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer – High-Availability Platform in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to folks in the telecom industry, especially those who work with high-availability platforms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific technical challenges you've tackled in Windows and Linux environments.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to application support and troubleshooting. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Production Support Engineer – High-Availability Platform in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Linux services, especially in a production environment. We want to see how your skills align with the role of a Production Support Engineer.
Showcase Your Communication Skills: Since this role involves B2B interactions, it's crucial to demonstrate your excellent communication skills. We recommend including examples of how you've effectively communicated technical issues to non-technical stakeholders.
Detail Your Troubleshooting Experience: In your application, be specific about your hands-on experience troubleshooting technical issues. We love seeing real-life examples of how you've resolved problems and maintained uptime in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Gateway Retreat Pty Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Linux services. Be ready to discuss specific experiences where you've managed live support cases or troubleshot technical issues. The more hands-on examples you can provide, the better!
✨Communicate Clearly and Confidently
Since this role involves B2B communication, practice articulating your thoughts clearly. Think about how you would explain complex technical issues to non-technical stakeholders. Good communication can set you apart from other candidates.
✨Show Your Problem-Solving Skills
Prepare to discuss past challenges you've faced in a production environment. Highlight your approach to maintaining uptime and delivering software solutions efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Company Culture
Familiarise yourself with the telecom technology company’s values and work culture. Understanding their approach to hybrid working and team collaboration will help you tailor your responses and show that you're a great fit for their team.
