Gateway Housing Association is seeking an experienced Resident Services Specialist to deliver a customer-focused service to around 520 mixed tenure customers. The post holder will ensure compliance with standards set by GHA, local authorities, and regulators.
You will provide comprehensive support to tenants, explain tenancy agreements and policies, support vulnerable tenants with safeguarding procedures, guide tenancy reviews and lease renewals, coordinate with Finance on service charges,
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Resident Services & Safeguarding Specialist employer: Gateway Housing Association
Gateway Housing is an exceptional employer, offering a supportive and dynamic work environment in the heart of London's East End. With a strong commitment to employee growth, evidenced by our Investors in People - GOLD accreditation, we provide extensive benefits including generous annual leave, health and wellbeing support, and a robust pension scheme. Join us in making a meaningful impact on the community while enjoying a culture that values passion, accountability, connection, and excellence.
Contact Details:
Gateway Housing Association Recruitment Team
