At a Glance
- Tasks: Lead a team to ensure top-notch service and compliance in housing operations.
- Company: Gateway Housing Association, dedicated to community support and excellence.
- Benefits: 12-month contract with opportunities for professional growth and community impact.
- Other info: Join a respected organisation committed to service quality and community engagement.
- Why this job: Make a difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in housing management and strong critical thinking abilities.
The predicted salary is between 40000 - 50000 £ per year.
Gateway Housing Association is seeking a Resident Services Operations Manager for a 12-month fixed term contract to lead a high-performing team ensuring compliance and service quality.
Key responsibilities include:
- Addressing complex queries
- Overseeing operations
- Improving customer satisfaction
Ideal candidates will have proven housing management experience, critical thinking skills, and knowledge of legal requirements in housing.
Join Gateway, a respected London housing association with a commitment to community support and service excellence.
Resident Services Lead — Housing Operations (12‑Month FTC) employer: Gateway Housing Association
Gateway Housing Association is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of London. With a strong commitment to employee development, we offer numerous growth opportunities and a culture that values collaboration and innovation. Join us to make a meaningful impact in the community while enjoying competitive benefits and a fulfilling career in housing operations.
Contact Details:
Gateway Housing Association Recruitment Team
