Gateway Housing Association is seeking a Resident Services Team Leader in London to lead a frontline team delivering high-quality tenancy management and resident services, with emphasis on safety and regulatory compliance including Awaab's Law.
You will drive service improvements, engage with residents, and ensure performance against TP and KPI targets while developing staff to meet sector standards.
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Resident Services Team Lead — Frontline Housing & Compliance in London employer: Gateway Housing Association
Gateway Housing is an exceptional employer, offering a supportive and dynamic work environment in the heart of London's East End. With a strong commitment to employee growth, evidenced by our Investors in People - GOLD accreditation, we provide extensive benefits including generous annual leave, health and wellbeing support, and a robust pension scheme. Join us in making a meaningful impact on the community while enjoying a culture that values passion, accountability, connection, and excellence.
Contact Details:
Gateway Housing Association Recruitment Team
