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- Tasks: As an Income Collection Specialist, you'll manage rent collections and support tenants with payment queries.
- Company: Join Gateway Housing, a leading housing association dedicated to community support since 1926.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional development.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a team that's committed to delivering new homes and enhancing community living.
The predicted salary is between 28800 - 43200 £ per year.
Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025.
Income Collection Specialist employer: Gateway Housing Association
Contact Detail:
Gateway Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Collection Specialist
✨Tip Number 1
Familiarise yourself with the housing sector, particularly social housing and income collection processes. Understanding the specific challenges and regulations in this field will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing association sector. Attend relevant events or join online forums to connect with current employees or industry experts who can provide insights and potentially refer you for the role.
✨Tip Number 3
Prepare for competency-based interview questions by reflecting on your past experiences related to income collection and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research Gateway Housing specifically, including their values, recent projects, and community initiatives. Demonstrating your knowledge about the organisation will show your genuine interest and commitment to their mission.
We think you need these skills to ace Income Collection Specialist
Some tips for your application 🫡
Understand the Role: Read the job description for the Income Collection Specialist position thoroughly. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your previous experience in income collection or related fields. Use specific examples to demonstrate your skills and achievements that align with the role.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the position but also explain why you are a great fit for Gateway Housing. Mention their mission and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gateway Housing Association
✨Understand the Organisation
Before your interview, take some time to research Gateway Housing. Familiarise yourself with their mission, values, and recent projects. This will not only show your genuine interest but also help you align your answers with their goals.
✨Highlight Relevant Experience
As an Income Collection Specialist, it's crucial to demonstrate your experience in managing collections and working with diverse communities. Prepare specific examples from your past roles that showcase your skills in these areas.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle difficult situations, such as dealing with a tenant who is struggling to pay rent. Practising your responses can help you feel more confident.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you have successfully communicated with tenants and colleagues in the past. Highlight any experience you have in resolving conflicts or negotiating payment plans.
