Guest Experience Duty Manager | Hotel & Restaurant in Rutland
Guest Experience Duty Manager | Hotel & Restaurant

Guest Experience Duty Manager | Hotel & Restaurant in Rutland

Rutland Full-Time 30000 - 40000 £ / year (est.) No home office possible
Gateway Hospitality Recruitment

At a Glance

  • Tasks: Ensure guests have an amazing experience from check-in to service.
  • Company: A vibrant hotel and restaurant in Uppingham, focused on guest satisfaction.
  • Benefits: Competitive salary, holidays, and fun team celebrations.
  • Other info: Hands-on role with opportunities for growth in the hospitality industry.
  • Why this job: Join a dynamic team and make every guest's stay unforgettable.
  • Qualifications: Outgoing personality with knowledge of food and wine; hotel experience preferred.

The predicted salary is between 30000 - 40000 £ per year.

A hospitality recruiting firm is looking for a Duty Manager for a busy hotel and restaurant in Uppingham. This hands-on role involves ensuring guests' needs are met from check-in to service, supporting management, and maintaining cleanliness.

The ideal candidate should be outgoing, knowledgeable about food and wine, and possess experience in hotel environments.

A competitive salary package offers additional benefits including holidays and team celebrations.

Guest Experience Duty Manager | Hotel & Restaurant in Rutland employer: Gateway Hospitality Recruitment

Join a vibrant team at our Uppingham hotel and restaurant, where we prioritise guest satisfaction and employee well-being. We offer a competitive salary package alongside generous holidays and regular team celebrations, fostering a supportive and engaging work culture. With ample opportunities for professional growth in the hospitality sector, you will thrive in an environment that values your contributions and encourages your development.
Gateway Hospitality Recruitment

Contact Detail:

Gateway Hospitality Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Duty Manager | Hotel & Restaurant in Rutland

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, be sure to let your outgoing nature shine through. Remember, they’re looking for someone who can connect with guests and create a welcoming atmosphere.

✨Tip Number 3

Brush up on your food and wine knowledge! Since this role involves a restaurant setting, being able to chat confidently about menu items and pairings can really set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others. Plus, it’s super easy!

We think you need these skills to ace Guest Experience Duty Manager | Hotel & Restaurant in Rutland

Guest Service Skills
Knowledge of Food and Wine
Hotel Management Experience
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Relationship Management
Adaptability
Multitasking
Cleanliness Standards Awareness

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about guest experience, so showing your outgoing nature can really make you stand out.

Highlight Relevant Experience: Make sure to emphasise any previous experience in hotel environments or customer service roles. We’re looking for someone who knows the ins and outs of hospitality, so share specific examples of how you've met guests' needs in the past.

Know Your Stuff: Since knowledge about food and wine is key for this role, mention any relevant training or experiences you have. Whether it’s a course you’ve taken or a memorable dining experience you’ve managed, we want to hear about it!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Gateway Hospitality Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of food and wine, as well as the hotel industry. Familiarise yourself with common guest queries and how to handle them. This will show that you're not just a people person but also knowledgeable about the role.

✨Show Your Outgoing Personality

As a Duty Manager, you'll be the face of the hotel and restaurant. During the interview, let your personality shine through! Be friendly, approachable, and enthusiastic. Share examples of how you've created memorable experiences for guests in the past.

✨Demonstrate Team Spirit

This role involves supporting management and working closely with the team. Highlight your experience in collaborative environments and how you’ve contributed to team success. Discuss any team celebrations or events you've organised to show your commitment to a positive workplace culture.

✨Prepare Questions

Interviews are a two-way street, so come prepared with questions about the hotel's operations, team dynamics, and guest experience strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Guest Experience Duty Manager | Hotel & Restaurant in Rutland
Gateway Hospitality Recruitment
Location: Rutland

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