At a Glance
- Tasks: Lead the Emergency Duty Team to support vulnerable individuals in urgent situations.
- Company: Gateshead Council, dedicated to making a positive impact in the community.
- Benefits: Competitive salary, generous leave, flexible working, and excellent pension scheme.
- Other info: Join a diverse team committed to continuous improvement and community wellbeing.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Social Work qualification, leadership experience, and strong decision-making skills required.
The predicted salary is between 49817 - 53051 £ per year.
Salary £49,817 - £53,051 plus a 20% EDT allowance and a 15% R&R allowance. Bank Holidays are paid at double time.
Who we are & what we stand for
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time. We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive. At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Be The Difference - Out of hours, at the heart of protecting people.
At Gateshead, we are committed to ensuring that children, young people, vulnerable adults and families receive the right support, at the right time, whenever they need it. We are looking for an exceptional and experienced social work leader to manage our Emergency Duty Team (EDT), providing leadership to a highly skilled out-of-hours service that responds to some of the most complex, urgent and high-risk situations across the borough. This is a unique and rare opportunity to lead a service that operates dynamically, making critical decisions that protect children and adults, support families in crisis and provide reassurance to partner agencies when it matters most.
Lead with purpose. Support when it matters most.
What you will get to do:
- The Emergency Duty Team Manager provides leadership, management and professional oversight of Gateshead's out-of-hours social work service, ensuring children, families and vulnerable adults receive timely, effective and legally compliant support when urgent intervention is required.
- Leading a dedicated team of experienced practitioners, you will oversee responses to safeguarding concerns, child protection matters, adult safeguarding issues, mental health crises and other emergency situations arising outside normal office hours.
- You will provide professional supervision, quality assurance and leadership to the team, supporting confident decision-making in complex and high-risk situations.
- Working closely with Children's Social Care, Adult Social Care, Health, Police and other key partners, you will ensure a coordinated and effective multi‑agency response to people in crisis.
- Alongside operational leadership, you will play a key role in service development, workforce development, performance improvement and maintaining a resilient, responsive service that delivers excellent outcomes for some of the most vulnerable people in our communities.
Bring your expertise to where it matters most.
What you will bring (Essential Criteria)
We are seeking an experienced and confident social work manager who is able to lead under pressure, make defensible decisions in complex circumstances and support high‑quality practice across a multi‑disciplinary environment. You will have:
- A recognised Social Work qualification and registration with Social Work England.
- Approved Mental Health Professional (AMHP) qualification and current approval status.
- Significant experience working within statutory children's and/or adult social care services.
- Experience of supervising, developing and managing practitioners and teams.
- Extensive experience of assessing and managing risk in complex and high‑pressure situations.
- Experience of leading quality assurance, audit and service improvement activity.
- Experience of workforce deployment, rota management and resource planning.
- Strong partnership working skills and the ability to build effective relationships across agencies and services.
- Excellent analytical skills and the ability to make confident, proportionate and defensible decisions.
Most importantly, you will be committed to delivering excellent outcomes for children, families and vulnerable adults whilst promoting a culture of learning, accountability and continuous improvement.
If successful you will have to apply for an Enhanced Disclosure.
What’s in it for you:
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don’t just offer a great salary – we invest in your future too.
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years plus 8 bank holidays, plus the option to buy up to 10 extra days.
- Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
- Hybrid & Flexible Working: We support a healthy work‑life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax‑efficient cycle to work programme.
- Electric & Hybrid Car Scheme: Get behind the wheel of a brand‑new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions – a cost‑effective, environmentally friendly way to drive (after 12 months service).
- Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services – plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).
Our commitment to you:
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender re‑assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Emergency Duty Team Manager in Gateshead employer: Gateshead Regeneration Partnership
Gateshead Council is an exceptional employer that prioritises the well-being and development of its employees while fostering a collaborative and inclusive work culture. With competitive salaries, generous annual leave, flexible working options, and a strong commitment to employee growth through training and development opportunities, we ensure that our team members feel valued and empowered. Join us in making a meaningful impact in Gateshead, where your skills as a Roofer will contribute to the safety and quality of living for our community.
Contact Details:
Gateshead Regeneration Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Duty Team Manager in Gateshead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Gateshead Regeneration Partnership.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Gateshead Regeneration Partnership!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Gateshead Regeneration Partnership, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Gateshead Regeneration Partnership or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Emergency Duty Team Manager in Gateshead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Gateshead Regeneration Partnership:Before hitting send, make sure to tailor your application specifically to Gateshead Regeneration Partnership! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Gateshead Regeneration Partnership
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
