Assistant Arboriculture Supervisor in Gateshead

A hands-on role that keeps Gateshead moving. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time. Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might just be the perfect match.

Work outdoors. Work with purpose. Work with pride. Our Environment & Fleet Management team provide a wide range of integrated services to help keep the environment in which the people of Gateshead live, work and spend their spare time in a clean, safe and attractive condition. This includes parks and green spaces like our beautiful Saltwell and Watergate Parks, as well as other green spaces and countryside management. We’re also responsible for vehicle and fleet management across the Council, keeping the fleet on the road and enabling much wider programmes of work, as well as several other areas of responsibility.

Help us protect and enhance our shared spaces. Do you enjoy working outdoors, take pride in your community, and want a role where your efforts have real impact? This is a great opportunity to contribute to a cleaner and greener Gateshead. As an Arboriculture Supervisor, you’ll play a vital role in managing and maintaining trees within the Borough of Gateshead, helping to keep Gateshead clean, welcoming, and well-maintained for everyone who lives, works, and visits here. Working as part of a friendly, hands-on team, you’ll support the day-to-day delivery of an essential frontline service. From helping maintain our green spaces to ensuring our streets stay safe and tidy, your work will make a visible difference across the borough.

What you'll get to do:

• Assisting in the daily supervision of the Arboriculture Team who are both proactive and reactive in managing the tree stock within the Borough.
• Carry out tree works alongside the Arboriculture Teams; this will include the climbing of large trees.
• Working alongside the Arboriculture Supervisors in allocating required tree works to teams.
• Deal and respond to complaints in a professional and timely manner.
• Carry out inspections on trees throughout the Borough to deem if any works are required.
• Ensure that all Health & Safety policies and procedures are being adhered to within the Arboriculture Team.
• Be part of a rota that provides an out of hours service.
• Provide a high level of customer service to service users, public and partners via telephone, email and in person.
• Assist in other areas of the Arboriculture Service as and when required.
• Maintain good conduct, attendance and timekeeping, and a good quality of work at all times.
• Such other responsibilities allocated which are appropriate to the grade of the position.

What you'll bring:

• Experience of supervising within an Arboriculture Services setting.
• Relevant chainsaw, tree felling and tree climbing qualifications.
• Experience and knowledge of working within the Arboriculture industry including the inspection of trees.
• Ensuring compliance with health and safety legislation.
• Hold a full manual UK driving licence.
• Problem solving experience and skills.
• Good IT skills including knowledge of using Microsoft Office, Word, Access, Outlook and Excel systems.
• Expressing ideas and information clearly, and in a way which helps people to understand the message.
• Ability to communicate clearly and politely and deal with enquiries from various stakeholders.

What’s in it for you:

• Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
• Outstanding Pension Scheme: We don’t just offer a great salary – we invest in your future too.
• Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
• Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
• Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
• Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
• Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions – a cost-effective, environmentally friendly way to drive (after 12 months service).
• Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services – plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).

Our commitment to you: We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.